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At a Glance


                       •  Communication is the ‘sharing’ of information between two or more people or within a group to achieve a
                       common understanding.
                       •  The ability to clearly communicate and share thoughts, feelings and ideas will help you in all your dealings
                       with others.
                       •  Communication is a two-way exchange of information, i.e., give and take.
                       •  Speaking and writing to someone are examples of giving information.
                       •  Reading and listening to someone are examples of taking in information.
                       •  Verbal communication is the exchange of information using words.
                       •  Verbal communication is of two types—Oral and written communication.
                       •  Oral or Spoken Communication takes place during face-to-face conversations, group discussions, telephone
                       calls, and any other circumstances where spoken words are used to express meaning.
                       •  Written Communication refers to the process of conveying your message through written language.
                       •  Non-verbal communication is the transmission of a message without using words. We send signals and
                       messages to others through our expressions, gestures and body posture.
                       •  Visual communication involves sending and understanding the message through images or pictures alone.
                       •  To communicate well when you speak, you must know how to pronounce words correctly.
                       •  A ‘style’ of communication includes verbal as well as non-verbal skills.
                       •  Being assertive is the most effective communication style that involves expressing your opinion and desires
                       without ignoring others or yourself.
                       •  A self-confident person who believes in himself uses positive language, seeks positive results and positively
                       respects the opinions of others.
                       •  A sentence is a group of words that make complete sense.
                       •  The various words that we use in sentences are parts of speech.
                       •  A group of sentences forms a paragraph.
                       •  A question is a phrase or word that asks for information or is used to test someone's knowledge.
                       •  Questions can be closed or open-ended.
                       •  The type of adjective that describes relationships or properties is called possessive adjectives.
                       •  Possessive adjectives can be used to indicate the relationship between people and the owners of things.
                       •  Habits are the practices we follow, especially those that are very difficult to break or give up.




                                                              Exercise




                                                         Solved Questions


                                                  SECTION A (Objective Type Questions)
                        uiz
                 A.   Tick ( ) the correct option.
                     1.   Which of the following is definition of open questions?
                          a.  Questions that lead to other questions      b.  Questions that do not have answers

                          c.  Questions with yes or no answers           d.  Questions whose answers are not limited

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