Page 255 - Ai_V3.0_c11_flipbook
P. 255
WHY
• Why do the users need to perform these tasks?
• Why can’t they change the way they perform the task?
• What are they really trying to accomplish?
HOW
• How to perform the task? (This involves the steps to perform the task)
• Can this method be used in other areas?
Example of 5W and 1H Problem Canvas
Goal: To explain the impact of climate change due to the increase in Carbon dioxide gas.
WHO (Stakeholders) Concerns everyone—People, animals
WHAT (issue, problem, need) Extreme weather conditions, Health issues, major shifts in climate
WHEN (time) All through the year, more in winters.
Everywhere—Carbon dioxide emissions from burning, pollution due
WHERE (location/situation) to increasing vehicles on the road, gases emissions from factories,
deforestation, Landfill.
People facing health issues, respiratory diseases, life span has gone down,
WHY (reason)
floods, droughts.
Health is a major concern. If this problem is addressed properly, then so
HOW (Solution will solve/
improve problem) many problems that are dependent on it will also improve. Clean air will
improve the quality and span of life.
Identifying the Problem to Solve
Problem-solving is the process of defining the problem, determining the cause of the problem, brainstorming to
generate possible solutions, and selecting alternatives for the most suitable solution. Problem-solving is at the core of a
person’s daily work. Whether you are solving problems for customers (internal or external) or discovering new solutions
to the problems you are facing, it can be large or small, simple or complex.
Identifying a problem is more important than finding a solution to it. The Swacch Bharat Abhiyan kickstarted because
the problem of people defecating openly was identified as the root cause of many other problems.
The ‘Define’ phase of design thinking (identifying the problem) ensures that you fully understand the goals of the design
project. It can help you clarify your design issues and provide a clear work goal. Without a clear problem statement, it is
difficult to know what your goals are.
Ideate
Idea generation is a creative process (such as brainstorming) where designers
generate ideas in meetings. This is the third stage of the Design thinking process.
Participants assemble with an open mind and put forward as many ideas as Explore Analyse
possible to solve problems in a convenient and judgment-free environment. possibilities
Ideation will help you:
Ask the right questions and innovate, focus on the users, their needs, and your
understanding of them. Strengthen the
good and reject
Combine the views and strengths of team members. the bad
Get rid of the obvious solutions in your mind and let the team surpass them.
Introduction to Capstone Project 253

