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B.   Fill in the blanks.
                     1.   We should use              words when we communicate verbally.
                     2.   The purpose of              is to share thoughts, feelings and opinions.

                     3.   Your aunt’s children are your         .
                     4.   The communication process starts with a         .

                     5.   A               is a regular and orderly way to perform an activity at a set time.
                 C.   State whether the following statements are true or false.

                     1.   Most of our communication is non-verbal.
                     2.   Being aggressive is the most effective communication style.

                     3.   Sometimes, the subject and verb positions in the sentence are swapped to create a closed question.
                     4.   Possessive adverbs can be used to indicate the relationship between people and the
                          owners of things.
                     5.   An exclamatory sentence is used to express strong emotion.

                 D.   Match the following.
                     1.   Close-ended questions              a.   Builds self-confidence

                     2.   Being assertive                    b.   Inappropriately honest, blaming, attacking
                     3.   AEIOU Model                        c.     7Cs of effective communication

                     4.   Coherent                           d.   Steps for saying ‘NO’
                     5.   Aggressive behaviour               e.   ‘Yes’ or 'No' answers



                                                  SECTION B (Subjective Type Questions)
                 A.   Short answer type questions.
                       1.  List the 7Cs of effective communication.
                     Ans.  Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
                       2.  Identify the noun, adjective, and adverb (if any) in the following sentences.
                          a.  Sumi’s big cat had kittens.
                          b.  She had a yellow umbrella.
                          c.  Usha has been seriously injured in a road accident.
                     Ans.  a.  Sumi’s big cat had kittens.
                             Noun – Sumi, cat, kittens   Adjective – big
                          b.  She had a yellow umbrella.
                             Noun – umbrella, Adjective – yellow

                          c.  Usha has been seriously injured in a road accident.
                             Noun – Usha, road, Adverb – seriously
                       3.  List any 3 advantages of being assertive.
                     Ans.  a.  Builds confidence and self-esteem,
                          b.  Prevents you from doing or saying something that you might later regret,
                          c.  Makes you and others feel optimistic.




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