Page 15 - Data Science class 10
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Example:
Suppose, a Science teacher is teaching the Importance of an Ecosystem. So, the teacher is the sender; the students
in the class are the receivers; the lesson on the Importance of an Ecosystem is the message.
The teacher explaining the lesson using text, diagrams, and symbols are the encoding components of the
communication process. The digital presentation using white board is the communication channel to deliver the
message. Students decode the message in their own ways and this can be checked through feedback taken by the
teacher in the form of a quick question and answer session before the class ends.
1.4. DIFFERENT METHODS OF COMMUNICATION
We are constantly using some or the other way of communication to deliver a message effectively. Choosing a right
method will help us in building a strong-relationship with the people around us in our professional and personal
lives. Some of the important methods of communication are verbal, non-verbal and visual communication. Let us
learn about them in detail.
1.4.1. Verbal Communication
Verbal communication is the most popular form of
communication where the transmission of messages occurs
with the usage of words that can be in oral spoken or written
form. It includes sounds, words, and speech. It is often used
during presentations, video or tele conferences, informal or
formal telephone calls, discussions, lectures, public speaking,
meetings, etc. Verbal Communication can be divided further as:
• Oral or Spoken Communication: Communication which
involves speaking. It can be face-to-face conversation or
talking on a phone.
• Written Communication: Communication which involves written or typed words. It can be writing letters,
notes, email, etc.
Thus, language plays a very important role in this form of communication. Speaking with clarity, being short, simple
and focussed are important tools that will help in the process of verbal communication. Verbal communication
can be further classified into: interpersonal communication, written communication, small group communication
and public communication.
Interpersonal Communication
Interpersonal communication is a one-to-one formal or informal conversation between two individuals. There are
less chances of misinterpretation of information in this type of communication. For example,
• Conversation between teacher and parent during parent-teacher meeting.
• A teacher clearing a doubt of a student on a specific topic during recess time.
• Two friends working on a class project.
• A telephonic conversation between two people.
Written Communication
In this type of communication words are written in the form
of letters, circulars, reports, manuals, SMS, social media chats,
school notes, projects etc. The vocabulary and grammar of any
language used should be good for effective communication. It
can be between two or more people.
Communication Skills-II 13

