Page 37 - Data Science class 10
P. 37

3.  Give any two measures to overcome barriers to effective communication.
              Ans.  Clarify the idea before communication: The sender should be clear with the main objective of the message to be
                  communicated to the receiver.
                  Communicate according to the need of the receiver: The structure and the content of the message should be prepared
                  keeping in mind the actual requirement and the level of understanding of the receiver.
               4.  What is a Cultural barrier?
              Ans.   Culture is values and principles followed in the lives of people living in society. It is the sharing of customs, rituals,
                  beliefs, ideas, art, knowledge, values, morals, ideals, etc. amongst people living in their own geographically restricted
                  areas.
               5.  Give three reasons for interpersonal barrier in the communication process.
              Ans.  Three reasons for interpersonal barrier are:
                  a. Withdrawal or lack of being in touch for communication.
                  b. Strict rituals of people living in certain geographical area.
                  c. Poor self-esteem or social anxiety.
               6.  What is writing?
              Ans.  Writing is a form of communication that allows students to put their feelings and ideas on paper, to organise their
                  knowledge and beliefs into convincing arguments, and convey meaning through well-constructed text.
               7.  What is Declarative/assertive sentence? Give examples.
              Ans.   A sentence which gives information and marks a bold statement. It may state a fact. Most of the sentences in the
                  English language are assertive sentences. For example, My dog is very intelligent.
               8.  What is the purpose of an active sentence?
              Ans.   In an active sentence, the action is performed by the subject. It is a strong and direct way of expressing a sentence. For
                  example, Shweta is eating chocolate. In this example Shweta is a subject and the action is performed by her.

            B.  Long answer type questions:
               1.  Give any three important points to keep in mind related to body language for a positive impact in a School Appointment
                  Interview.
              Ans.  Three important points to keep in mind related to body language are:
                  •  Be relaxed, calm and confident when you walk in for starting a communication.
                  •  Keep smiling in between as it shows that the person is confident and trustworthy.
                  •  Stand or sit with a relaxed posture and straight spine.
                  •  Keep your arms open and by your side when not communicating.
               2.  Explain any three main elements of the communication cycle.
              Ans.  The main elements in the communication cycle are:
                  •   Sender: Sender is a person or entity who starts the communication process. He will convey a message with the
                    purpose of passing meaningful information/ideas to others involved in the communication cycle.
                  •   Message: It is the information which the sender wishes to convey. It is the subject with the actual content of the
                    whole process of communication.
                  •   Encoding: It is the process of converting the idea into a language which a receiver can understand. It can be through
                    symbols, words, actions, diagrams, etc.

               3.  Give any three characteristics of a good feedback.
              Ans.  Three characteristics of a good feedback are:
                  •   Clear and Specific: As general feedback and unwanted statements will not give a true picture of the effectiveness of
                    the communication.
                  •   Timely: Sometimes instant feedback is quite helpful, and in some situations may be after a period of time. But
                    feedback loses its importance if given at “inappropriate time”.
                  •  Polite: Offended language and tone should not be used.



                                                                                      Communication Skills-II   35
   32   33   34   35   36   37   38   39   40   41   42