Page 24 - Data Science class 10
P. 24

Non-Descriptive feedback is written or oral communication that provides meaningful information but does not
        contain detailed analysis and description of the feedback. For example,
           • A Teacher explaining the number of mistakes done by a student in his paper but not giving any suggestion and
          detailed analysis of the mistakes, “Questions 3 and 4 are not written properly. Please write more.”
           • An  Employer  giving  a  verbal  feedback  of  the  project  report  submitted  to  his subordinates but  no  detailed
          description. “The report needs more focus on the marketing areas and data analysis charts.”

        Specific and Non-Specific Feedback
        Specific feedback focuses on the specific points of utmost importance and should be conveyed to the sender.
        Following are the specific feedback given by a teacher to her students:
           • “The article you submitted for the school magazine is very well written and I like the way you portrayed the
          image of a girl child facing social injustice.”
           • “You have not done well this time in questions related to Profit and Loss in maths.”

        Non-specific feedback is a general feedback that does not focus on any specific point. For example,
           • “The article you submitted for the school magazine is good.”
           • “You have not done well this time in exam.”

        Positive and Negative Feedback
        Positive feedback focuses on the sender's strengths, achievements or successes. It also takes care of the areas of
        improvement and creates a positive attitude for the sender. For example,
           • “Nice work done by you.”
           • “You were really good on stage but if you work more on your voice modulation, then you can do wonders.”

        Negative feedback it highlights the weaknesses and problems of the information that the sender has conveyed to
        the receiver. It should be genuine or true to bring a positive change in the process of communication. For example,
           • “You did not submit your assignment.”
           • “You wrote your answers very badly.”


        1.7. EFFECTIVE COMMUNICATION

        Effective communication is a two-way process of exchanging ideas and information between the sender and the
        receiver in such a way that the message sent by the sender is same as that received by the receiver.
        Development of relationships, cultures, civilizations, etc. both at the micro and macro level depend on effective
        communication. To make an effective communication:
           • Language of the message should be simple and clear.
           • Message should be easy to understand.
           • One should develop healthy relationship with others.
           • The message should be close to its intended meaning.
           • Receiver should ensure proper feedback.

          Activity         1


           Answer the following questions:
           1.    In a telephone conversation, a person orders Pizza on the phone. Find out the main elements in this
              communication cycle.
           2.  Give example to all forms of communication.
           3.  “I liked your topic” is which types of feedback?
           4.  Write one advantage of public communication.


           22   Touchpad Data Science-X
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