Page 27 - Data Science class 10
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1.10.2. Linguistic Barrier

            The inability to communicate using a language is known as a language barrier to communication. This inability
            may be due to lack of common language, inefficiency to use the language since it is not a mother tongue or
            speaking disability.
               • An English person travelling to Japan will not be able to interact with Japanese if he doesn't know Japanese.
               • Sometimes, people belonging  to different  places may be  speaking the  same language  but  have different
              pronunciation,  dialect,  meaning  and  interpretation  which  may  lead  to  miscommunication, thus  altering  the
              overall process of communication.
               • Sometimes, a specific organisation or industry uses certain technical words or symbolic words or jargons and
              slangs which make it easy to communicate. If a new employee joins or is transferred to a new environment, then
              the efficiency of the whole process may reduce due to lack of knowledge of these words.
               • Some people may have language disabilities such as stuttering, dysphonia or hearing loss while others working
              with these people in an organisation may be spontaneous and grasp things easily which creates a lot of difficulty
              in communication.




               There are an estimated 7,000 languages in the world today with Asia holding the title for the most languages in
               one continent with 2,200.


            1.10.3. Interpersonal Barrier
            Lack of will to communicate, social anxiety, poor self-esteem, not being willing to talk or express feelings will lead
            to interpersonal barriers to effective communication. The Change of thoughts, feelings, and emotional connection
            plays a major role to reduce this type of barrier in communication.
            Interpersonal barrier to communication process may be due to:
               • withdrawal or lack of being in touch for communication.
               • strict rituals of people living in certain geographical area.
               • more engaged in leisure activities that involve only self and not others.
               • poor self-esteem or social anxiety.
               • strict rules and regulations in certain working environments where the employees need to be less interactive
              and more formal.
            All these above factors will lose the interest of the people to communicate which might be either misinterpretation
            or incomplete communication of information.

            1.10.4. Organisational Barrier
            Inadequate flow of information amongst employees working at different levels of hierarchy may lead to
            organisational barriers. This may be due to:
               • the restricted rules and policies of an organisation as the employees avoid getting into the hassle of sending or
              receiving any message. For example, if the company rule says that all communication should be in writing, then
              even a small message where time constraint plays a very important role in decision making may lead to delay in
              the transmission due to writing formalities and level of approval required from different people.
               • a formal communication protocol is always followed when communication takes place between senior and
              his subordinate. In such situations, a subordinate employee will always have a fear, anxiety and withdrawal in
              communication.
               • absence of certain facilities like a comfortable working environment, telephone, fax or internet connectivity,
              suitable temperature, sufficient tools, stationery and healthy relationships with the co-worker may affect the
              efficiency of employees and hinder the process of communication.
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