Page 15 - Data Science class 11
P. 15

Experiential Learning
                       Video Session


                  Scan the QR code or visit the following link to watch the video: Communication—Basics and Importance
                  https://www.youtube.com/watch?v=2Lkb7OSRdGE
                  After watching the video, answer the following question:
                  Why is communication important?










                   Factors Affecting Communication


            There are several factors that affect communication too. Let’s have a look at these.

                                                             Functional
                                                             Relations
                                        Positional                                Experience
                                        Relations


                                      Group
                                     Relations             Factors that         Misunderstanding
                                                            Influence
                                 Educational             Communication                Hereditary
                                Qualification                                         Difference



                                        Emotion                                Geographical
                                        & Feeling                               Difference
                                                            Working
                                                           Environment


                   Methods of Communication

            There are different methods of communication—Verbal, Non-verbal and Visual communication. Let us understand each one.


            Verbal Communication
            Verbal communication is the exchange of information using words.
            This  is  what most people use as a communication method. Verbal
            communication is important. If you don't use the right words, you'll be
            confused and you won't be able to convey your message. The types of
            verbal communication are:
            •    Oral  or  Spoken  Communication: This type  of communication
               takes place during face-to-face conversations, group discussions,
               telephone calls, and any other circumstances where spoken words
               are used to communicate your  thoughts, present ideas and share
               information.

                                                                                Communication Skills-III    13
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