Page 13 - Data Science class 11
P. 13

UNIT-1





                                                          CommuniCation SkillS-iii
















                           Learning Outcomes




              •  Communication—An Introduction                        •  7Cs of Communication
              •  Factors Affecting Communication                      •  Methods of Communication
              •  Communication Styles                                 •  Basics of Pronunciation
              •  Parts of Speech                                      •  Greetings
              •  Asking Questions                                     •  Discussing Family
              •  Habits and Routines




            You probably hear people talking about communication all the time. Everyone needs it and wants it, but what exactly is
            communication?
            In this unit, we will learn about communication, methods of communication and different types of communication styles.
            Next, you will learn about basics of writing styles.


                   Communication—An Introduction

            Communication is the ‘sharing’ of information between two or more people or within a group to achieve a common
            understanding. The word ‘communication’ comes from the Latin word ‘communicare’, which means to share.  The ability
            to clearly communicate and share thoughts, feelings and ideas will help you in all your dealings with others. Speaking
            more than one language can help you communicate well with people around the world. Communication skills are
            required to:
            •  Inform: For example, announcing the latest assessment guidelines given by CBSE.
            •  Influence: For example, negotiating with a shopkeeper for a discount.
            •  Express feelings: For example, say that you are enthusiastic about your success or an assigned task.


            The Communication Process
            Communication is  the process  of transmission  of an appropriate message  from a sender to a receiver through a
            transmission channel in a proper format. The communication process helps in sharing of a common meaning between
            the sender and the receiver. Let us study all these elements in detail.

            •  Sender: Can be any person, group or an organisation that initiates the process of communication. The sender’s knowledge,
               experiences and skills influence the quality of the message.
                                                                                Communication Skills-III    11
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