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The following  positions should not be occupied by AI-driven machines:

                 •   Customer service representative        •    A caretaker for the elderly
                 •   A soldier                              •    A therapist

                 •   A police officer                       •    A judge

                 The reason behind this was that these positions require empathy from people. If machines
                 replaced humans in such positions, the concerned people may feel isolated, less valued and
                 may get frustrated as these systems may fail to display empathy.

                                                                                                      Subject Enrichment

                           Video Session

                     Visit https://www.youtube.com/watch?v=x9gan8vOBJ8 or scan the QR code

                     to play the video and answer the following questions.
                     1.  What did you learn from this video?

                     2.   Can you point out other ethical issues related to AI which are not discussed in the
                          chapter?





                         AI Ethics Progress


                 Many organisations such as public, government, social and private are working on AI Ethics
                 and policies.
                 Some of the major progress made are as follows:

                    •  Apple, Amazon, Facebook, IBM and Microsoft have come to partnership to frame the best
                     practices on AI technologies.

                    •  Institute of Electrical and Electronic Engineers (IEEE) is working on Ethics of Autonomous and
                     Intelligent Systems, creating and revising guidelines with the help of public feedback.

                    •  European Commission has a high-level expert group on AI.

                    •  In the US, the Obama administration
                     had prepared a roadmap for
                     AI  policies.  In  2020,  the  Trump
                     Administration carried  forward  the
                     work  and  emphasised  the  need

                     to boost the public trust in the AI
                     applications, reduce the barriers in
                     the usage and keep the technology

                     competitive in the global market.



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