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The customers are benefited in several ways:
Convenience of banking No geographical restrictions
Lower costs Reduced chances of fraud
Modes of Payment
All the e-commerce websites provide various modes to make payment for the product or service that
you want to buy. Some of them are as follows:
Debit or Credit Card: E-commerce websites allow us to make payment by using our credit or debit
card, which will be debited from the bank account.
We must have a sufficient balance
in the bank account to complete the
transaction. In the case of a credit CVV number
card, we are provided with a credit
limit by the bank, which we can use
to purchase products. To avoid online fraud, each credit or debit card has a three-digit unique secret
Card Verification Value (CVV) number on the back side of it. The bank also sends a One Time
Password (OTP) on your registered mobile number to verify the authenticity.
Net Banking: We can directly use the bank account to make payments online. Every bank provides
each customer with a unique Customer ID or Net Banking ID and a PIN. With the help of the customer
ID and PIN, customers can make payments while purchasing the products from e-commerce
websites. Similar to a credit or debit card, an OTP is received on the registered mobile number in the
case of net banking.
E-Wallet: E-wallet or Electronic wallet refers to a digital wallet that is used to make payments online.
Before using the e-wallet, we need to add money from the bank account. Most of the e-commerce
websites provide their e-wallet. Some banks also provide e-wallets to their customers. Some third-
party organisations also provide payment support to their customers.
Bhim UPI, GooglePay, PhonePe, etc. are the most commonly used
Payment Service Providers (PSP).
Cash on Delivery (COD): Most of the e-commerce websites allow us to make the payment by cash
while receiving the product at your residence.
Experiential Learning Lab Activity
Create an account on Skype. Make a video call to your friend and greet him/her.
NEWSGROUP
In an online community, a newsgroup is the title given to a discussion group. A newsgroup focusses on
a particular topic. The topic is of general interest to all the participants in the newsgroup. All participants
share their comments and views on the topic, while also responding to the comments and views of
others. This approach facilitates the discussion of a topic. Generally, there is one person, known as
News Admin, who manages the newsgroup. The News Admin keeps a check on the comments of the
participants. Before posting comments or articles on the newsgroup page, he decides when to stop a
discussion and approves them.
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