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Robotic Process Automation
RPA can be used to automate anything. It can be the workflow, infrastructure, and back office
processes which are labour intensive. The robots can interact with an applications, websites, and
portals. RPA is a software program that runs on an end user’s PC, laptop, or mobile device. It is
actually a sequence of commands executed by the robots using a set of business rules.
Some applications of RPA in various industries are listed in the table given below:
Industry Application
Healthcare Patient registration
Billing
Insurance Claims processing
Clearance
Premium information
Telecom Service order management
Quality check
Travel Ticket booking
Passenger details
Accounting
Banking and Financial Activation of Cards
service Checking frauds
Manufacturing and Bills of materials
retail Calculation of sales
These are only a few of the technological advancements that are taking place in and
around us.
As technology continues to advance, what ethical considerations would you
prioritise to ensure these innovations benefit humanity?
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