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IBM Watson
It is one of the best chatbot applications from IBM. It automatically directs most desirable path
for solving any problem. It looks for multiple ways to guide customers to the right answer,
asking questions if a request is unclear, providing suggestions if still unsure and connecting to
a human agent only when needed.
Voice Assistants
A voice assistant is also called AI assistant or digital assistant. It is an application program that
understands natural language voice commands and completes tasks for the user. It uses voice
recognition, speech synthesis, and natural language processing (NLP) to provide a service
through a particular application. The smartphone industry witnessed a new trend of voice
assistant apps over the years. Some of the AI powered Voice Assistants are as follows:
Amazon Alexa
Alexa App sets up Alexa-enabled devices. You can listen to music, create shopping lists, get
news updates, etc. Alexa performs better over the period as she adapts the user’s voice,
vocabulary and choices. You can operate your smart home through it.
AI in Apps 99

