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The following positions should not be occupied by AI-driven machines:
• Customer service representative • A caretaker for the elderly
• A soldier • A therapist
• A police officer • A judge
The reason behind this was that these positions require empathy from people. If machines
replaced humans in such positions, the concerned people may feel isolated, less valued and
may get frustrated as these systems may fail to display empathy.
Media Literacy
Video Session
Visit the following link OR scan the QR code to watch the video.
https://youtu.be/VqFqWIqOB1g?si=WNFTIqSTjeKanaaT
After watching the video answer the following question:
Can you point out other ethical issues related to AI which are not discussed in the
chapter?
AI Ethics Progress
Many organisations such as public, government, social and private are working on AI Ethics
and policies.
Some of the major progress made are as follows:
• Apple, Amazon, Facebook, IBM and Microsoft have come to partnership to frame the best
practices on AI technologies.
• Institute of Electrical and Electronic Engineers (IEEE) is working on Ethics of Autonomous and
Intelligent Systems, creating and revising guidelines with the help of public feedback.
• European Commission has a high-level expert group on AI.
• In the US, the Obama administration had
prepared a roadmap for AI policies. In
2020, the Trump Administration carried
forward the work and emphasised the
need to boost the public trust in the
AI applications, reduce the barriers in
the usage and keep the technology
competitive in the global market.
• There are three research institutes currently
at Oxford University that mainly focus on
AI Ethics.
AI Ethics 93

