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Delivery of Healthcare Services: Nowadays many hospitals like Apollo in association with CISCO
Health Presence Extended Reach technology are effectively delivering health care services remotely
24x7. For example: Worldwide, medical staff has many opportunities to update skills through
Internet-based advice and training initiatives, resulting in early diagnosis of symptoms that can save
a person’s life. Rural health kiosks can transmit information about the symptoms of a sick person to
the centrally located hospital and provide treatment, etc.

ICT provides an excellent tool for enhancing the healthcare delivery and optimal utilisation of the
skills and infrastructure that may be located in remote, rural and urban areas in a cost-effective
manner.

In Governance

The advancement of communication technologies, especially the Internet, has enabled governments
all over the world to improve the living standards of their citizens. The use of of Information Technology
tools in different government departments has led to better management and administrative control.

Advantages of ICT in Governance

Following are the advantages of ICT tools in Governance:

Exchange information: e-Governance is related to the governance of various departments by
exchanging information and direction between government and citizens (G2C), government and
employees (G2E) and also between government and government departments (G2G).

Provides services to citizens: ICT facilitates electronic access of different services to the citizens.
It enables to provide in-hand information about various government departments to the citizens at
their doorsteps.

COMMUNICATION APPLICATIONS OF ICT

ICT (Information and Communication Technology) devices play a crucial role in communication, helping
people connect with one another more easily. Here are some examples of how ICT devices are used in
communication:

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