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    For example, a robotic arm in a factory can automatically switch from assembling one type of
                      mobile phone to another without being reprogrammed each time. These machines are highly
                      flexible and change over quickly.

                      Intelligent Automation (IA)

                      This machine integrates Artificial Intelligence (AI), machine learning, and automation to create
                      systems that can learn, analyse data, and make decisions independently.
                      For example, a customer care chatbot that interacts with users, understands their queries, learns
                      from conversations, and provides better responses over time. These systems go beyond simple

                      programmed tasks—they can adapt to new situations and improve over time through experience.

                      Robotic Process Automation (RPA)

                      Robotic  Process  Automation  refers  to  the use of software bots  that  mimic  human actions  to
                      perform repetitive  digital tasks  on a computer.  These bots  are designed  to  follow  rule-based
                      instructions to complete tasks quickly and accurately.

                      For example,  bots  that  read  emails,  copy  data  into  spreadsheets,  or process  invoices.  These
                      machines are completely computer-based and  do not involve any physical robots.

                      APPLICATION AREAS OF AUTOMATION

                      Automation is transforming industries worldwide. It is impacting almost every aspect of our lives,
                      from healthcare and traffic control to reducing costs. Automation encompasses robotics and
                      other automated systems, as well as software and processes, designed to enhance our daily lives.

                      Some of the few application areas of automation are as follows:

                      Home

                      Automations are making homes smarter and everyday tasks easier. For example:

                         •  Smart lights that turn on when they sense human presence
                         •  Automatic washing machines

                         •  Automatic coffee maker

                                                               Shops and e-commerce
                                                                The automation in shops speeds up shopping, payments,

                                                                and other processes.  It enhances user experience  in
                                                                e-commerce, making it more popular. For example:

                                                                   •  Automated inventory management systems
                                                                   •  Self-checkout machines in retail stores

                                                                   •  Barcode scanners and billing systems
                                                                   •  Order confirmation and tracking systems

                       96   Premium Edition-VI

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