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    APPLICATIONS OF CHATBOTS

                      Chatbots are used in many areas to help people quickly and easily. Some common applications

                      are given below.

                                          Travel and Hotels                         Customer Support

                                       Education                                            Online Shopping

                                                          Banking         Healthcare

                         Customer Support: Many websites use chatbots to answer questions and help users at any
                        time. They can reply instantly and guide people when they need help.
                         Online Shopping: Chatbots help customers find products, check prices and track orders. They

                        make shopping easier by answering questions quickly.
                         Healthcare: In hospitals and clinics, chatbots help book appointments and remind patients to
                        take medicines. They can also share basic health information.

                         Banking: Banks use chatbots to help customers check account details, see recent transactions
                        and get alerts about their accounts.

                         Education: Schools and learning apps use chatbots to answer questions, explain lessons and
                        remind students about homework or tests.

                         Travel and Hotels: Chatbots help people book tickets, find hotels and get travel updates. Hotels
                        also use chatbots to suggest places to visit or things to do.

                                BENEFITS OF USING CHATBOTS

                      Chatbots are helpful for both businesses and users. Some important benefits are listed below.
                          Chatbots work all day and night without getting tired.

                          They can answer many people at the same time.
                          Chatbots give quick answers without making users wait.

                          They help save time by answering common questions.
                          They make learning and getting help easy and stress-free.

                      126   Computer Science (V5.0)-VI

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