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    TYPES OF CHATBOT

                      Chatbots come in different types based on how they work and how smart they are. Let’s look

                      at the types of the chatbot:
                         Rule-Based Chatbots: These  chatbots  follow fixed

                        rules.  They only answer  questions  they  are already
                        programmed to understand.
                        Example: A school  website  chatbot  that  answers
                        questions about school timings or holidays.

                                                               AI-Based Chatbots: These chatbots are smarter and use
                                                              Artificial Intelligence to understand questions in different
                                                              ways. They get better over time.

                                                               Example: A chatbot that helps explain math or science
                                                               topics.

                         Conversational AI Chatbots: These chatbots
                        are very advanced. They can have long, natural
                        conversations and remember past chats.

                        Example: Google Gemini

                                                                      Voice Chatbots: Voice chatbots allow you to speak
                                                                     instead of typing. They listen to spoken questions
                                                                     and reply with their voice.

                                                                     Example: Google Assistant, Alexa and Siri.

                         Hybrid Chatbots: These chatbots use both fixed rules and
                        AI. They answer simple questions using rules and use AI for
                        more complex ones.

                        Example: A customer support chatbot that answers
                        common questions but uses AI for harder ones.

                      122   Computer Science (V5.0)-VI

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