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    IBM Watson

                    It is one of the best chatbot applications from IBM. It automatically directs most desirable path for
                    solving any problem. It looks for multiple ways to guide customers to the right answer, asking questions
                    if a request is unclear, providing suggestions if still unsure and connecting to a human agent only when
                    needed.

                    VOICE ASSISTANTS

                    A voice assistant is also called AI assistant or digital assistant. It is an application program that understands
                    natural language voice commands and completes tasks for the user. It uses voice recognition, speech
                    synthesis, and natural language processing (NLP) to provide a service through a particular application.
                    The smartphone industry witnessed a new trend of voice assistant apps over the years. Some of the AI
                    powered Voice Assistants are as follows:

                    Amazon Alexa

                    Alexa App  sets up  Alexa-enabled  devices. You can listen to music, create shopping  lists, get news
                    updates, etc. Alexa performs better over the period as she adapts the user’s voice, vocabulary and
                    choices. You can operate your smart home through it.

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