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Yes, many shopping websites like AI-powered chatbots handle customer queries.
Amazon use AI to assist customers. There are also machines that interact with
humans for many other tasks.

Wow, tell That's
me more! amazing!

Test Your Knowledge 21 st Century #Critical Thinking
Skills
Write the names of chatbots for the following e-commerce websites:

1. Amazon
2. Flipkart
3. Myntra
4. eBay

Human-Machine Interaction is considered as an AI revolution. Human-Machine Interaction is the key
to successful interactive systems development. It involves the understandings of human abilities, and
technical understanding of hardware and software.

BRIEF HISTORY OF HUMAN-MACHINE INTERACTION

Since 1960, the information system grew rapidly and with that the need to make the computer system
more friendly & interactive along with making transparent system grow equally.
We all know that computers work on almost all capacities like clerical, programming, designing,
manufacturing, etc. However, until HMI came into the picture, their functionality remained
the same.

Factbot

Human-Machine Interaction is not necessarily between human and computer. It could be
between human and any machine.

Human-Machine Interaction 27