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Starbucks introduced its chatbot, Starbucks Barista, in 2017, allowing customers to order drinks
through a conversational interface and make payments. They also launched the "Starbucks Reorder"
skill for Amazon Alexa, enabling users to place orders with a simple voice command.
In 2013, TellSpec developed a handheld scanner to analyze food at a molecular level. By using
chatbots, the scanner provides detailed information about food ingredients, helping users learn
more about what they’re consuming through their smartphones.
Voice Assistants: Voice Assistants are programs that
understand our voice commands and perform tasks
accordingly. They use AI to recognise our voice commands.
They can be found on smart speakers, smartwatches,
mobile phones, tablets and other devices. Alexa, Google
Assistant, Cortana and Siri are some very common
examples of voice assistants that are a major part of our
digital devices. They use natural language processing in
AI to interact with humans. They can make a phone call,
play music for you or search for some of your favourite foods or restaurants.
Entertainment Portals: AI is significantly enhancing
entertainment portals, making the content more
immersive and engaging for users. Platforms like
YouTube, Hotstar and Netflix use AI to provide data-
intensive and personalized experiences. These portals
recommend content tailored to individual preferences,
improving the viewing experience by suggesting movies,
shows and videos based on past behaviour and choices.
For example, Netflix's movie recommendation system
uses AI to suggest films that users are likely to enjoy. It tracks what you've watched and compares it
to similar users, continually refining recommendations as it learns from your activity. The more time
you spend on Netflix, the more relevant the suggestions become, ensuring a personalized viewing
experience.
Additionally, AI helps with auto-generation and personalisation of thumbnails or artwork for videos.
Using thousands of video frames, AI generates thumbnails that are visually appealing, further
enhancing the user's experience with personalized visuals.
Facial Recognition: Face Recognition is a technology
that is used to identify an individual's face. One
of the most famous examples of face recognition
technology is the face lock on a smartphone. Cameras
on smartphones these days can estimate the age of
a person based on their facial features. This is neural
networks at play-first differentiating the face from the
background and then correlating the lines and spots
on your face to a possible age. For example, Facebook
uses facial recognition powered by artificial neural
networks to suggest to you whom you should tag in
the post.
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