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    Customer support

                  Many companies now employ automated chatbots to handle customer
                  inquiries. AI-powered chatbots on websites like IRCTC, banks or online
                  retailers can provide answers to common questions, book tickets or
                  process transactions, reducing the need for human agents.

                            Topic Flashback                                                 21 st  Century
                                                                                                Skills  #Technology Literacy
                         1.  What do you understand by NLP?

                         2.  Write the names of the domains in AI.

                           Factbot

                     Most of the virtual keyboards used in smartphones today are equipped with NLP by default.

                  Statistical Data

                  AI examines large sets of numbers or data, identifies patterns
                  and  aids  in  making  informed decisions.  Statistical data
                  are used in everyday life for decision-making, predictions
                  and  understanding  trends.  From weather  forecasting  to
                  sports  analytics,  statistics  provide  valuable  insights  into
                  various aspects of our lives. It can help us with budgeting
                  by analysing our past spending habits.

                  Applications of Statistical Data

                  Statistical data can be used for the following applications:

                                                  Online shopping

                                                  AI  is  used  in  product  recommendations on  e-commerce platforms
                                                  like  Amazon  or Flipkart. These recommendations  are based  on
                                                  users' browsing  and  purchase  history.  By  analysing  this  data,
                                                  AI  can predict what other products a user may be interested in,
                                                  enhancing the shopping experience.

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