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Customer support

Many companies now employ automated chatbots to handle customer
inquiries. AI-powered chatbots on websites like IRCTC, banks or online
retailers can provide answers to common questions, book tickets or
process transactions, reducing the need for human agents.

Topic Flashback 21 st Century
Skills #Technology Literacy
1. What do you understand by NLP?

2. Write the names of the domains in AI.

Factbot

Most of the virtual keyboards used in smartphones today are equipped with NLP by default.

Statistical Data

AI examines large sets of numbers or data, identifies patterns
and aids in making informed decisions. Statistical data
are used in everyday life for decision-making, predictions
and understanding trends. From weather forecasting to
sports analytics, statistics provide valuable insights into
various aspects of our lives. It can help us with budgeting
by analysing our past spending habits.

Applications of Statistical Data

Statistical data can be used for the following applications:

Online shopping

AI is used in product recommendations on e-commerce platforms
like Amazon or Flipkart. These recommendations are based on
users' browsing and purchase history. By analysing this data,
AI can predict what other products a user may be interested in,
enhancing the shopping experience.

Premium Edition-VIII
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