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• AI-powered tutoring offers on-demand academic support outside the classroom.
Khanmigo, developed by Khan Academy, serves as a virtual tutor, helping students

understand concepts, solve math problems, and write essays.
• AI tools for educators assist in generating quizzes, summaries, flashcards, and complete
lesson plans. Quizlet uses AI to create practice tests and flashcards from textbooks and notes.

AI is transforming education by reshaping how students learn, how teachers teach, and how
schools operate.

Task 21 st Century #Technology Literacy
Skills

Explore AI tools for personalised learning like Khanmigo or Quizlet. Write a paragraph explaining
how these tools adapt lessons based on each student’s needs and support teachers.

Brainy Fact

Content Technologies Inc. customises textbooks to personalise the learning process better.

Business and E-Commerce
AI is widely used in business and e-commerce to boost efficiency,

enhance customer experience, and increase profitability. It is
revolutionising these industries by making operations more
intelligent, faster, and highly personalised.

For example:
• AI-powered chatbots and virtual assistants handle customer inquiries 24/7. Brands like H&M

and Sephora use AI chatbots to assist customers with product recommendations and queries.
• AI recommendation engines suggest products or content based on users’ browsing history,

preferences, and behaviour. Amazon and Netflix effectively use this technology to increase
user engagement and drive sales.

Exploring AI Domains and Emerging Frontiers 15