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    IBM Watson

                     It is one of the best chatbot applications from IBM. It automatically directs most desirable path
                     for solving any problem. It looks for multiple ways to guide customers to the right answer,
                     asking questions if a request is unclear, providing suggestions if still unsure and connecting to
                     a human agent only when needed.

                             Voice Assistants

                     A voice assistant is also called AI assistant or digital assistant. It is an application program that
                     understands natural language voice commands and completes tasks for the user. It uses voice
                     recognition,  speech  synthesis,  and  natural  language  processing  (NLP)  to  provide  a  service
                     through a particular application.  The smartphone industry witnessed a new trend of voice
                     assistant apps over the years. Some of the AI powered Voice Assistants are as follows:

                     Amazon Alexa
                     Alexa App sets up Alexa-enabled devices. You can listen to music, create shopping lists, get
                     news updates, etc. Alexa performs better over the period as she adapts the user’s voice,

                     vocabulary and choices. You can operate your smart home through it.

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