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    Chatbot

                      A chatbot is an artificial intelligence application that can simulate a conversation or a chat
                      with a user in a natural language through messaging applications, websites, mobile apps or
                      through the telephone.

                                    Brainy Fact

                         There are over 30,000 operational chatbots working for facebook.

                      Real World application of Chatbots
                         •  Query resolution: This chatbot is capable of answering FAQs in real For e.g., Slush.

                         •  Elimination of fill up forms: These chatbots are capable of enriching customer conversations

                          without form fill ups. For e.g., Vainu.
                         •  Financial queries: It answers queries and provides  suggestions regarding the policies

                          and products. For e.g., LIC Mitra.
                         •  Travelling: A digital interaction bot which offers help to passengers by providing answers

                          to most common queries. For e.g., Ask DISHA by IRCTC.

                      Cloud Computing

                      When different types of services are delivered through internet, it is called Cloud Computing.
                      AI integrated with Cloud Computing makes it more powerful. It is a very powerful technology
                      and can be used to enrich almost all the existing computers and similar devices. This can be

                      achieved by providing them with additional computing power and storage space.

                     104    Premium Edition-VI

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