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Oral or Spoken Communication
Oral communication is communication using spoken words in an interactive way to share ideas or information. It
can be a direct face-to-face conversation or a telephonic conversation.
Doing a presentation in a conference, conversing across a round table conference, or speaking to address the
audience giving lectures by a teacher in a class are all examples of oral or spoken communication.
Following are the advantages of oral communication:
• Direct and interactive method of communication where the impact is spontaneous.
• It is time saving.
• Easy way to exchange ideas.
Following are the disadvantages of oral communication:
• It is less authentic as it is an informal way of communication.
• It is sometimes unproductive.
• If a common language is not a medium, then, using some words may have different meanings in different
languages, which may alter the actual meaning of the message you wish to communicate.
Written Communication
Written communication is communication using written words to share ideas or information. Sending short
messages through phones, writing letters, sending emails, making notes, or writing down speech to communicate,
spreading information through books and magazines are a few examples of written communication.
Following are the advantages of written communication:
• It is an effective way of communication where the message can be stored for future references.
• It is impact-full and effective.
• It is easy to understand and interpret.
Following are the disadvantages of written communication:
• It is time consuming as feedback is not immediate.
• It costs more in terms of resources and manpower.
• It requires one to have a proper command over a written language.
Non-Verbal
Non-verbal communication is defined as communication through physical and physiological cues without using spoken
or written words. The information is transmitted using body language, touch, facial expressions, symbols, signals, etc.
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