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• Increased Productivity: AI is widely used in businesses. It is used to manage highly computational tasks that
require maximum effort and time. Starting from staff recruitment to automated packing of products, AI has the
potential to increase productivity.
• Smart Decision Making: AI helps in making smart decisions. Salesforce Einstein Analytics is a comprehensive
AI for CRM (Customer Relationship Management), designed to enable companies to make smarter business
decisions. The goal of this technology is to give sales and marketing departments more comprehensive customer
behaviour and sales prospects.
• Solve Complex Problems: AI is used to solve complex problems that cannot be solved by human beings. Through
the years AI has progressed from simple machine learning algorithms to advanced machine learning concepts that
have helped resolve complex problems like fraud detection, medical diagnosis, weather forecasting and so on.
• Strengthens Economy: AI is estimated to contribute $15 trillion to the world’s economy by 2030. It is estimated
that the greatest impact of AI will be in the field of healthcare and robotics. The rise in the economy will mainly
be from the substitution of work by automation and increased innovation in products and services.
• Personalisation: Personalisation techniques can be simplified using AI. It is now easiest to target customers
with the right product. Thread, a UK based fashion company uses AI to provide personalised clothing
recommendations to each customer.
• Global Defense: The most powerful robots in the world are built with global defence in mind. One example of
AI in global defence is The AnBot. The AI-based robot developed by the National Defence University can carry
out automatic security patrols and guards against terrorists and rioters.
• Disaster Management: Precise weather forecasting assisted in planning outdoor events easier. But even the
smallest advancements in predicting the weather, majorly impacts the market. Accurate forecasting allows the
farmers to make critical decisions about planting and harvesting.
• Enhances Lifestyle: AI is branching out into every aspect of our lives and helping us live a better life. We use
AI systems to interact with our phones and speakers through voice assistants like Siri, Alexa, and Google. Cars
made by Tesla using AI for self-driving cars. Even Google gives us recommendations based on our activities.
Task #Problem Solving & Logical Reasoning
Name any three job opportunities where “Humans Need Not Apply”.
Disadvantages of AI
Elon Musk says “AI is a fundamental risk to the existence of human civilisation.”
The important thing to remember is the consequences of your actions while applying AI. Some of the disadvantages
of AI are:
• Expensive Technology: As AI is advancing day by day, the hardware and software need to get updated with
time to meet the latest requirements. Setting up AI-based systems requires high costs because of the complexity
of the engineering that goes behind its making.
186 Touchpad Artificial Intelligence (Ver. 3.0)-IX

