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Framing Open-ended Questions
Some questions are called open-ended because their answers are not limited or closed. They have to be answered
with more information than just a "yes" or a "no". We can form open-ended questions by using question words,
such as What, Why, Who, How, When and Where. For example:
Original Statement With 5W1H
She traveled to India last summer. Where did she travel last summer?
He visited his grandparents. Why did he visit his grandparents?
She bought groceries. What groceries did she buy?
They moved to a new city. When did they decide to move to a new city?
He completed the project ahead of schedule. How did he complete the project ahead of schedule?
At a Glance
• Communication is defined as a way of conveying a meaningful message from one entity to another in the form of
signs, symbols, behaviour using verbal and non-verbal skills.
• Language is a very important factor that affects communication.
• Verbal Communication is using the words, sentences, and grammar of a specific language that can be spoken or
written to share information with other people or an organisation.
• Non-verbal communication is a method of communication through body language, gestures using signs and hand
movements, eye contact, facial expressions, etc.
• Visual communication is the visual representation of information in the form of graphs, flowcharts, signs, symbols,
images, mind maps, road maps etc.
• Correct grammar and spellings is the key to good written communication.
• Phrase is a group of words together, but not a sentence that forms a complete meaning.
• A sentence is a group of words arranged together and has a complete meaning.
• A paragraph is made up of multiple sentences with a common theme.
• An article is a word that describes the noun.
• A paragraph begins with an introduction of a theme, followed by sentences describing the theme and ends with a
statement supporting the common idea.
Exercise
Solved Questions
SECTION A (Objective Type Questions)
uiz
A. Tick ( ) the correct option.
1. Who initiates the process of communication?
a. Feedback b. Sender
c. Receiver d. Communication Channel
42 Touchpad Artificial Intelligence (Ver. 3.0)-IX

