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UNIT-1




                                                           COMMUNICATION SKILLS-I














                                  Learning Outcomes




                     •  What is Communication?                                 •  Perspectives in Communication
                     •  Effective ways of Communication                        •  Types of Communication
                     •  Greetings                                              •  Talking about Yourself
                     •  3P's of Public Speaking                                •  Writing Skills
                     •  Phrases                                                •  What is a Sentence?
                     •  Parts of Speech                                        •  Use of Articles
                     •  When no Articles are used                              •  Construction of a Paragraph
                     •  Pronunciation Basics                                   •  Asking Questions-I
                     •  Asking Questions-II


                 Communication is an age old method to convey any information effectively. In this unit, we will discuss different
                 ways of communication, which is very useful for a student to learn. If a person has good communication skills, then,
                 it becomes easy to convey a message in short and simple sentences. This develops confidence and helps a person
                 survive in the vast ocean of Information Technology (IT).


                         What is Communication?

                 The word 'communication' is derived from the Latin word communicare, meaning "to share". It is defined as a way
                 of conveying a meaningful message from one entity to another in the form of signs, symbols, behaviour, verbal,
                 and non-verbal skills. It is important that whatever we want to communicate is conveyed effectively.

                 Importance of Communication Skills
                 Communication is a two way process. It is an interchange of ideas or information from sender to receiver and vice
                 versa. Communication is important for many reasons mentioned below:

                    • Inform: Information is the most important reason for communication. Whenever there is a need to exchange
                   ideas or information in a group or an organisation, it can be done through words, signals, signs, gestures etc.
                   Information can also be gathered through personal interviews with prominent people. For example, a teacher
                   teaching in a class passes the information to the students in that class.
                    • Persuasion: It influences a person to perform a specific task. For example, a mother persuades her child to work
                   hard to score good grades in exams. A coach persuades his team to strongly face all the challenge in a match.

                    • Express Feeling: Talking about your  felling is the healthy  way  to express them. For example, sharing  your
                   excitement about doing well in your exams or sharing your feelings with your parents and friends.

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