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                       1.   In a telephone conversation, a person orders Pizza on the phone. Find out the main elements in this
                          communication cycle.


                       2.  Give example to all forms of communication.


                       3.  “I liked your topic” is which types of feedback?


                       4.  Write one advantage of public communication.






                         7Cs of Effective Communication


                 These are  important  tools that  make your  written  as well as oral  communication very  effective.  When  your
                 communication is clear, you are able to convey your thoughts more precisely. If any one of these is missing in your
                 communication, then it may lead to either misinterpretation or incomplete information.

                 Following are the 7Cs of communication:

                       Clear                    Concise                   Concrete                  Correct
                        Be clear about          Use simple words           Use exact words            Use correct
                        what you want            (say only what is            and facts               spelling and
                            to say                  needed)                                            grammar


                                  Coherent                   Complete                   Courteous
                                    Words should               Include all the            Be respectful,
                                   make sense and                 needed                   friendly and
                                     relate to the              information                  honest
                                      main topic

                 Clear

                 The message intended to be delivered through communication should be clear and in understandable format.
                 Clarity in writing or speaking of the message plays a very important role in effective communication.
                 Concise


                 The message must be conveyed by using only limited words. Avoid using fancy, unwanted or repetitive words or
                 fillers otherwise the actual message intended to be conveyed may get lost in the long content.
                 Concrete

                 The content of the message  should  use only necessary words with complete facts and figures to avoid
                 misinterpretation of the message by the receiver.





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