Page 255 - AI Ver 3.0 Class 11
P. 255

WHY

                    •   Why do the users need to perform these tasks?
                    •   Why can’t they change the way they perform the task?
                    •   What are they really trying to accomplish?

                    HOW
                    •   How to perform the task? (This involves the steps to perform the task)
                    •   Can this method be used in other areas?


                 Example of 5W and 1H Problem Canvas
                 Goal: To explain the impact of climate change due to the increase in Carbon dioxide gas.

                    WHO (Stakeholders)            Concerns everyone—People, animals
                    WHAT (issue, problem, need)   Extreme weather conditions, Health issues, major shifts in climate
                    WHEN (time)                   All through the year, more in winters.
                                                  Everywhere—Carbon dioxide emissions from burning, pollution due
                    WHERE (location/situation)    to increasing vehicles on the road, gases emissions from factories,
                                                  deforestation, Landfill.
                                                  People facing health issues, respiratory diseases, life span has gone down,
                    WHY (reason)
                                                  floods, droughts.
                                                  Health is a major concern. If this problem is addressed properly, then so
                    HOW (Solution will solve/
                    improve problem)              many problems that are dependent on it will also improve. Clean air will
                                                  improve the quality and span of life.


                        Identifying the Problem to Solve

                 Problem-solving  is  the  process  of  defining  the  problem,  determining  the  cause  of  the  problem,  brainstorming  to
                 generate possible solutions, and selecting alternatives for the most suitable solution. Problem-solving is at the core of a
                 person’s daily work. Whether you are solving problems for customers (internal or external) or discovering new solutions
                 to the problems you are facing, it can be large or small, simple or complex.
                 Identifying a problem is more important than finding a solution to it. The Swacch Bharat Abhiyan kickstarted because
                 the problem of people defecating openly was identified as the root cause of many other problems.
                 The ‘Define’ phase of design thinking (identifying the problem) ensures that you fully understand the goals of the design
                 project. It can help you clarify your design issues and provide a clear work goal. Without a clear problem statement, it is
                 difficult to know what your goals are.


                        Ideate

                 Idea generation is a creative process (such as brainstorming) where designers
                 generate ideas in meetings. This is the third stage of the Design thinking process.
                 Participants assemble with  an open  mind and  put  forward as many ideas as   Explore       Analyse
                 possible to solve problems in a convenient and judgment-free environment.    possibilities

                 Ideation will help you:
                    Ask the right questions and innovate, focus on the users, their needs, and your
                   understanding of them.                                                            Strengthen the
                                                                                                     good and reject
                   Combine the views and strengths of team members.                                     the bad
                    Get rid of the obvious solutions in your mind and let the team surpass them.

                                                                               Introduction to Capstone Project  253
   250   251   252   253   254   255   256   257   258   259   260