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5. Bright Mall is facing a decline in customer satisfaction and sales due to outdated facilities and
lack of modern technology. The mall receives a grant to upgrade its amenities, introduce digital
directories, and implement AI-powered systems for personalised shopping experiences. A mall
app is launched for personalised deals, and staff is trained on using AI tools to enhance customer
satisfaction. Prepare a system map to solve this issue.
6. A healthcare provider uses a CV system to analyse medical images and assist in diagnosing diseases.
However, the AI model has been trained on a dataset that is not diverse, leading to inaccurate
diagnoses for patients from certain demographics.
Is it ethical to deploy a computer vision system that may provide biased or inaccurate results due
to incomplete training data? How can the training process be improved to ensure fairness and
accuracy across all demographics?
110 Touchpad Artificial Intelligence (Ver. 2.0)-VII

