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Chatbot
A chatbot is an artificial intelligence application that can simulate a conversation or a chat
with a user in a natural language through messaging applications, websites, mobile apps or
through the telephone.
Brainy Fact
There are over 30,000 operational chatbots working for facebook.
Real World application of Chatbots
• Query resolution: This chatbot is capable of answering FAQs in real For e.g., Slush.
• Elimination of fill up forms: These chatbots are capable of enriching customer conversations
without form fill ups. For e.g., Vainu.
• Financial queries: It answers queries and provides suggestions regarding the policies and
products. For e.g., LIC Mitra.
• Travelling: A digital interaction bot which offers help to passengers by providing answers
to most common queries. For e.g., Ask DISHA by IRCTC.
Cloud Computing
When different types of services are delivered through internet, it is called Cloud Computing.
AI integrated with Cloud Computing makes it more powerful. It is a very powerful technology
and can be used to enrich almost all the existing computers and similar devices. This can be
achieved by providing them with additional computing power and storage space.
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