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UNIT-1



                                                               COMMUNICATION


                                                                          SKILLS-II










              Communication plays  a  very  important  role  in  the  personal  and  professional development  of  a  person.  As a
              student an effective and good communication skill will bring confidence and help you to excel in all areas. No
              matter which language you choose, you need to be good in reading, writing and speaking skills. In this unit we will
              learn the different methods of communication which bring a positive impact in a student life.


                       Communication

              The word 'Communication' is derived from the Latin word communicare, meaning 'to share'.
              The dictionary meaning of the term 'Communication', is the act of sharing or exchanging information, ideas or feelings.

              Wikipedia defines Communication as the act of conveying meanings from one entity or group to another through
              the use of mutually understood signs, symbols, and semiotic rules.
              Thus, Communication is defined as a process of exchange of information between two or more people by speaking,
              writing, signalling or using any other effective medium. Clear and concise communication is an important factor
              for meaningful interpretation of information.
              There are three important parts of Communication:
                 • Transmission: The sender transmits the message to the receiver through a medium.
                 • Listening: The receiver listens to the message and interprets it into meaningful information.
                 • Feedback: The feedback of this meaningful information is conveyed back to the sender by the receiver to
                complete the communication cycle. Thus feedback is also known as receiver's response.

                       Learning Objectives of Effective Communication


              Effective communication skills help you deliver a clear and precise message without altering its actual meaning. It
              is a very important skill that helps you develop strong relationships with the people around you in your school and
              at home. Let us learn about main objectives of effective communication skills.
              Development of Interpersonal Skills


              The skills which you use in your everyday life to communicate formally or informally with the people around you
              as an individual or as a group are called interpersonal skills. These skills play a very important role in effective
              communication. People with strong interpersonal skills build better and long-lasting relationships, both at home
              and at work. They help you to communicate with other people under different circumstances.
              Sending, Receiving and Understanding the Message or Information


              Whether  verbal or non-verbal,  the message  should be designed well by the sender. The receiver’s job is  to
              understand  the message  in such a way that it matches with the intention of the sender. The receiver shares
              responsibility with the sender to ensure an effective communication process.

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