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11.  Which of these is an imperative sentence?                                                 [NCERT]
                    a.  Switch off the fan.                            b.  Sheila has gone to the market.

                    c.  Where are my pen colours?                      d.  Oh no! I missed my flight.
                 12.  Which of the following statement is true about communication?                             [NCERT]
                    a.  50% of our communication is non-verbal
                    b.  20% communication is done using body movements, face, arms, etc.
                    c.  5% communication is done using voice, tone, pauses, etc.

                    d.  7% communication is done using words.
              B.  Fill in the blanks.
                  1.  ……….……................ is the act of sharing or exchanging information, ideas or feelings.
                  2.  The ……….……................ gets the message and interprets it into meaningful information.
                  3.  ……….……................ communication happens in the absence of written or spoken words.
                  4.  ……….……................ plays a very important role in the personal and professional development of a person.
                  5.  ……….……................ is the interpretation of the message delivered by the sender.
                  6.  ……….……................ works as an indicator to ensure a successful transmission of the message.
                  7.  Feedback completes the whole process of ……….……................ .
                  8.  ……….……................ feedback is a very powerful tool for students in achieving successful learning.
                  9.  ……….……................ feedback does not contain detailed analysis and description.
                 10.  The inability to communicate using a language is known as a ……….……................ barrier.

                                               SECTION B (Subjective Type Questions)

              A.  Short answer type questions.
                  1.  What do you understand by verbal communication? Give examples where it is more effective.
                  2.  Explain any three skills for mastering verbal communication.
                  3.  What is feedback? Give proper examples.
                  4.  Differentiate between negative and positive feedback.
                  5.  What is a Cultural barrier?
                  6.  What is the purpose of an active sentence?
                  7.  What is the use of articles in a sentence?
                  8.  What is the difference between direct and indirect objects?
                  9.  Why Parts of speech play an important role in English language?
                 10.  Differentiate between a noun and a pronoun.

              B.  Competency-based/Application-based questions.                         21 st  Century   #Communication
                                                                                            Skills  #Leadership & Responsibility
                  1.  Rakesh is studying in class 10. In the parent-teachers meeting, Mrs Verma, Rakesh’s class teacher, tells his parents that
                    Rakesh fails to adhere to the instructions given in the class. Rakesh’s parents feel that this can be because of some
                    communication barriers. List down the factors responsible for such barriers.
                  2.  Rahul helps his younger brother in schoolwork. Recently, he observed that his brother is not taking the corrections
                    and suggestions that were given by Rahul in a serious manner. He is not sure if he is communicating with his brother
                    correctly. Suggest any effective communication method to Rahul to help him solve his problem.
                  3.  Abhishek is speaking for the first time in a seminar. Give some tips which he should follow while addressing the
                    audience. Also suggest how he can use body language to complement his speech.



                    32      Artificial Intelligence Play (Ver 1.0)-X
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