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• Be a good listener and nod in between while listening.
                    • A little movement is necessary if you are giving a presentation.

                    • Place your feet firmly on the ground while moving during your presentation or addressing a gathering.
                    • Give a positive facial expression and try to be natural with your gestures.
                 Don'ts of Body Language


                    • Do not turn your back towards your audience.
                    • Do not sit with your arms and legs crossed. It shows you are not interested in the conversation.
                    • Do not be overconfident in your expressions and your tone.
                    • Do not lean on the wall or any other object near you.

                    • Do not lean forward or backward while sitting.
                    • Do not fidget with the objects like paper, pen, etc. around you. It shows you are bored and avoiding the conversation.
                    • Do not roll your eyes around or stare.
                    • Do not hold a book or anything in front to block the view.


                         Feedback

                 A communication cycle is incomplete and irrelevant without feedback. Feedback is a response of the receiver with
                 respect to the message received from the sender. It works as an indicator for the successful transmission of the
                 message thus making communication a two-way process. If there is no feedback, communication will be incomplete
                 and ineffective. Feedback is not only giving answers in the class but also sharing new ideas related to the concept.

                 Feedback can be positive or negative. A good feedback is always specific, helpful and kind
                 Feedback completes the whole process of communication. A good feedback is one that is:

                    • Clear and Specific: As general feedback and unwanted statements do not give a true picture of the effectiveness
                   of the communication.
                    • Timely: Sometimes, instant feedback is quite helpful and in some situations may be after a period of time. But
                   feedback loses its importance if given at “inappropriate time”.
                    • Polite: Offended language and tone should not be used.
                    • Descriptive: Focus on what message the sender wants to convey rather than evaluating the message.
                    • Authentic: A right form of response is important for giving genuine or authentic feedback to the sender.
                    • Offering Continuous Support: The sender should be available for support if needed to achieve the desired
                   result in the process of communication.

                 For example, in a class after the explanation of a chapter is done by the teacher, she can take the feedback by
                 asking questions like “Do you understand?” or “Do you have any doubts?” etc. At the same time, she must allow
                 her students to express their views to complete this cycle of communication. This will help a teacher to evaluate
                 the effectiveness of the lecture covered in the same terms as intended and planned by her.

                                                                 Feedback




                            Sender        Encoding        Message        Channel        Receiver       Decoding



                                                                          Noise

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