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Some of the common people/departments in an organisation that are more affected by an AI system are:
• HR Department: The work of the HR department become easy as the AI system will automatically remove the
resumes that are not related to the job posting. However, due to the use of AI systems, some people may lose
their jobs as AI systems will automate tasks and require less human interaction. Hence, no need to hire more
employees.
• Management: AI system will reduce the cost of the company as it decreases the total number of employees
required.
• IT Department: AI system will require a large amount of data to perform the tasks better. So, experienced and
expert employees are required to collect data. More employees are also required to develop and maintain the
AI system. The AI system will also require more storage space for large amounts of data.
• End users: Individuals or groups who will use the AI solution.
• Data providers: Entities or systems that supply the data used for training and testing the AI models.
4Ws Problem Canvas
To understand step by step how problem scoping is done we use another method here, known as 4Ws Problem
Canvas. This canvas helps us in identifying 4 crucial parameters we need to know for solving a problem.
The 4Ws here are listed as Who?, What?, Where?, and Why?
Who? What? Where? Why?
Who?
Under the "Who" block, we analyse the people who are getting affected directly or indirectly by the problem. These
people are the “stakeholders” of this problem. The stakeholders are the people who face this problem and would
be benefitted by the solution.
Let’s fill the "Who" canvas!
• Who are the stakeholders?
• What do you know about them?
What?
Under the “What” block, you need to check what is the actual problem. You determine the nature of the problem.
Here, you also check what is the problem, and how do you know that it is a problem. To support the evidence of
the existence of a problem, newspapers, govt. reports, print media can be considered.
Let us fill the “What” canvas!
AI Reflection, Project Cycle and Ethics 119

