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For example:
• Are you coming to the party?
• Did you finish your homework?
Framing Close-ended Questions
We can form close-ended questions by adding two types of auxiliary verbs (helping verbs):
• Basic Auxiliary Verbs
Be, Do, Have: These verbs help convey different aspects of the action or state in a sentence.
• Modal Auxiliary Verbs
Can, Shall, May, Should, Could: These verbs express possibility, necessity, permission, or ability.
Another way of framing close-ended questions is to take a sentence without the above words and place such
words before the subject.
Open-Ended Questions
Open-ended questions are designed to encourage more detailed and expressive responses. They cannot be
answered with just a "yes" or "no" and often require more thought and explanation. Examples:
• What do you think about the new project?
• How did you feel about the movie?
Framing Open-ended Questions
Some questions are called open-ended because their answers are not limited or closed. They have to be answered
with more information than just a "yes" or a "no". We can form open-ended questions by using question words,
such as What, Why, Who, How, When and Where.
At a Glance
• Communication is defined as a way of conveying a meaningful message from one entity to another in the form of
signs, symbols, behaviour using verbal and non-verbal skills.
• Language is a very important factor that affects communication.
• Verbal Communication is using the words, sentences, and grammar of a specific language that can be spoken or
written to share information with other people or an organisation.
• Non-verbal communication is a method of communication through body language, gestures using signs and hand
movements, eye contact, facial expressions, etc.
• Visual communication is the visual representation of information in the form of graphs, flowcharts, signs, symbols,
images, mind maps, road maps etc.
• Correct grammar and spellings is the key to good written communication.
• Phrase is a group of words together, but not a sentence that forms a complete meaning.
• A sentence is a group of words arranged together and has a complete meaning.
• A paragraph is made up of multiple sentences with a common theme.
• An article is a word that describes the noun.
• A paragraph begins with an introduction of a theme, followed by sentences describing the theme and ends with a
statement supporting the common idea.
Communication Skills-I 27

