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Reboot


                    1.  Brainstorming is involved in which step of the DT process?


                    2.  What is a prototype?

                    3.  Design Thinking is an            process.                                 (Fill in the Blank)
                    4.  The DT process can bring about innovation, diversity, and competitive advantage.
                                                                                               (State True or False)
                    5.  Using Design Thinking, give a solution to the problem “Creating a Better Toothbrush”








                      Right Questioning

              When  developing  solutions using the  design thinking  framework,     Where?             When?
              designers need to interact with customers frequently to collect detailed
              facts about  problems  and user expectations.  This requires asking
              various questions. Great questions often lead to a better understanding   Who?                why?
              of the problem, so that a good solution can be found.
              To gather relevant facts and information from customers, a simple and
              efficient method of questioning, called the 5W and 1H method, may     What?                  How?
              be used.

                 WHO

                 •   Who are the users?
                 •   What are their features/qualities?
                 •   If the users belong to different groups, which user group is more important?


                 WHAT
                 •  What do the users do?

                 •  What are the tasks they can accomplish?
                 •  What extra can the users do?


                 WHERE

                 •  Where to perform the task?
                 •   Where can the task be performed better (location change)
                 •   Lighting conditions, temperature, noise, physical movement, and other conditions of the location can impact
                    how to perform tasks.





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