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AI: Ethics, Bias, and Trust
In order to create effective, functional Al systems, trust is essential. For developers, Al has four features that contribute
to the public's perception of its reliability.
Accountability
Transparency Absence of Bias
Programmers should
People ought to be aware design algorithms with Privacy Developers should utilise
of when they engage with accountability so that any Personal data should representative training data
an AL system and know constantly be secured in to prevent bias and routine
what to expect from such unanticipated outcomes order to maintain privacy audits to find any bias
may be tracked down
contact slipping in
and undone as necessary
As a user of Al's services, you ought to have a well-informed perspective. Keep in mind that someone authored every
news story, every image or video posted on social media, and every advertisement, and their goals may not be the same
as yours.
Employment and AI
Although artificial intelligence has vastly improved our world in many ways,
people are concerned about the imminent impact of AI on employment and
work.
Roles and Jobs at Risk
• Monotonous and repetitive jobs will be easily automated. This will gradually lead to certain jobs becoming outdated.
• During the pandemic, most queries for admissions to colleges, opening new bank accounts, and other customer care
operations were routed through chatbots. So, the initial queries may be handled by chatbots and other personalised
queries will be handled by customer care representatives. This will also bring down the load on the customer care
representatives as most initial queries tend to be the same.
• Self-driving vehicles will soon be a reality
• Sectors that process large amounts of data like financial services, insurance may also be affected to a certain extent.
AI can play a significant role in eliminating red tape thereby improving various services to citizens.
• AI will largely impact the healthcare sector. With better image classifiers, the initial diagnosis of diseases will reduce
doctors’ load and lead to timely treatment.
• AI is becoming proficient at Natural Language Processing. Hence, simple translations may be handled by AI while the
human translators can concentrate on the complicated translations.
Recall that the advent of computers and later the internet made a few jobs obsolete, but it also created new jobs. For example,
ATMs reduced the number of cashiers in banks but it had an overall positive impact on banking services. Similarly, AI will also
create more jobs than the ones that it will affect. These new jobs will require high-order thinking skills.
Task Communication
Discuss/Think
a. The five professions that AI will disrupt.
b. The two professions that will be untouched by AI.
AI Values (Ethical Decision Making) 203

