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• Banking
• Medical care
• Media
• Education
In fact, during the Covid-19 pandemic, Apollo hospital used a Chatbot to scan a person’s risk level.
This is a good example of using AI in a time of need.
Task
Chat with the following chatbot:
• https://www.kuki.ai
Did you notice Kuki’s sense of humour? What do you think her age would have been, had she been a human?
Types of Chatbot
There are two types of chatbot:
• Rule-based Chatbot
• AI-based Chatbot
Rule-based Chatbot
Rule-based chatbots are also known as decision tree bots. They use a set of defined rules. These rules form the basis
for the types of problems that the chatbot is familiar with and for which it can provide solutions. Rules-based chatbots
map conversations as a flowchart.
134 Touchpad Artificial Intelligence (Ver. 2.0)-XI

