Page 21 - Artificial Intellegence_v2.0_Class_12
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A ctive L istening
            Active listening is an art that combines the desire to understand with the ability to support and empathise with the
            speaker. It can have an impact on your job effectiveness, quality of your relationship with others and, as a result, your
            general well-being. Active listening enables you to comprehend the issues and contribute to developing solutions.























             he follo ing are some of the factors that in uence active listening

                 Eye Contact: Eye contact is a must while communicating. It is one of the most important parts of communication.
                aintaining eye contact  ith the person you're speaking to communicates to the speaker,   es, I'm talking to you or
               listening to you." Avoiding eye contact could indicate that you do not want to hear what the person speaking to you
               is saying. Avoiding eye contact may also depict lack of confidence.
























                    Gestures: These show the speaker whether you are listening or not. While speaking to someone, keep your hands
               and feet still.



















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