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UNIT-1
COMMUNICATION SKILLS-IV
Learning Outcomes
• Communication • Effective Communication
• Listening Skills • Parts of Speech
• Writing Sentences
We all know that we need a medium to convey information/message from one person to another. This medium is known
as communication.
In this unit, we will learn about basics of communication and how to make communication effective. Next, we will
learn about listening skills. Then, we will learn about parts of speech. At the end of the unit, we will learn how to write
sentences and paragraphs.
Com m unic ation
Communication is a two-way process in which information or messages are communicated between individuals through
the use of words, symbols, signs, or behaviour. The components of communication that help us comprehend others
are speaking, listening, reading, and writing. To learn a language, four fundamental skills must be developed which are
listening, speaking, reading, and writing as shown:
Listening Speaking Reading Writing
Speaking more than one language can help a person communicate effectively with people all over the world. Learning
English, in addition to the language the person has been exposed to since birth, can assist one communicate with those
who understand English. The capacity to communicate effectively is a necessary talent in today's world. To effectively
communicate with individuals and customers, communication skills are required.
As sho n in the follo ing figure, communication requires a sender ho encodes and transmits a message across a
channel, and a receiver who decodes the message and provides feedback. Feedback is vital in communication since it
allows the sender to determine whether or not the receiver understood the message.
C om m uni cati on S ki l l s- IV 17

