Page 23 - Artificial Intellegence_v2.0_Class_12
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Factor                 How does a factor become a barrier?  How can one overcome the barrier?
             Being preoccupied      When you are preoccupied, you        Don't let your emotions take over your
                                    may not pay close attention to what   thoughts.
                                    someone is saying.                   Phones and digital devices should be kept
                                                                         at a distance.
             Audio and visual       In a noisy location, you might not be   To avoid misinterpretations and
             distractions           able to hear the other person clearly.  distractions, create a suitable setting.

             Previous experiences   Based on previous experiences and    Avoid establishing biases and maintain
             or mindset             encounters, you may have established   objectivity when communicating with
                                    biases or preconceptions.            people.

             Personal               Personal feelings, such as preconceived   Allo  the other person to finish their
             considerations         notions about the other person may   sentence before responding.
                                    in uence your listening.




                        Task
                        Ta                                                                         Inter-Disciplinary


                  can the    code or visit the follo ing link to  atch the video     I      A   to I   O    our
                  O    I A IO    I
                 https      .youtube.com  atch v     l  h
                 After watching the video, answer the following question:
                 Write any two ways to improve communication skills.





                       Reboot


                 1.  State True or False:
                     a.  An accurate message should be wordy.                                   __________________
                     b.  ‘Active listening’ is the best type of listening.                      __________________
                     c.  A lack of effective communication skills can lead to frustration.      __________________
                     d.  Communication requires a receiver who encodes and transmits a message
                        across a channel.                                                       __________________
                     e.  Based on previous experiences and encounters, you may have established
                        biases or preconceptions.                                               __________________
                 2.  Fill in the blanks:
                     a.  In the __________________ phase of active listening,  e determine the  orth and significance of the
                        speaker.
                     b.  Eye Contact is one of the most important parts of __________________.
                     c.  Feedback can be either __________________ or __________________.
                     d.  To listen properly, you must physically remove all __________________.
                     e.  __________________ combines a desire to understand with the ability to support and empathise with
                        the speaker.




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