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4. Explain any two factors that influence active listening?
Ans. Following are the factors that influence active listening:
Eye Contact
Eye contact is a must while communicating. It is one of the most important parts of communication.
aintaining eye contact ith the person you're speaking to communicates to the speaker, es, I'm talking to you
or listening to you." Avoiding eye contact could indicate that you do not want to hear what the person speaking to
you is saying. Avoiding eye contact may also depict lack of confidence.
Avoiding distractions
ou must first identify the sources of your diversions. o listen properly, you must physically remove all
distractions. Reduce the ringtone on your mobile or turn it off while attending a meeting or listening to someone
to avoid distraction. Another example is that you should avoid regularly checking your Instagram/Whatsapp
messages.
5. What do you understand by object in a sentence? Differentiate between direct and indirect object using suitable
examples.
Ans. Ob ect is the receiver of the action performed by the sub ect in a sentence.
The object in a sentence can be either direct or indirect. Let us understand both.
Direct object • a noun or pronoun receiving the action
• generally preceded by the verb
• does not depend on the indirect object
Indirect Object • a noun/pronoun that receives the direct object.
• generally preceded by prepositions
• depends on the direct object
Sentence Direct Object Indirect Object
He gave his son a present. present son
The little boy drew his teacher a picture. picture teacher
My sister bought me some chocolates. chocolates me
C Competency based Application based uestions:
Compet
ased Application b
ency b
ased uestions:
Misha is working as an assistant to a fashion designer. Her duty is to provide dress materials that her boss requests. Misha
puts her heart and soul into her work seeing to it that her boss gets all quality materials on time. However, her boss does
not give her any feedback and criticizes Misha all the time. As a result, now Misha has become demotivated. What advice
will you give to Misha’s boss.
Ans. Misha’s boss should do the following things:
• ive timely feedback to isha
• uild rapport ith isha
• ive specific instructions in case isha has not understood her request.
• aintain eye contact hile talking to isha
30 Touchpad Artificial Intelligence (Ver. 2.0)-XII

