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Our                                          [stakeholder(s)]                       Who







                has / have a problem that                 [issue, problem, need]                   What








                when / while                               [context, situation]                    Where







                An ideal solution would               [benefit of solution for them]                Why









            Using Problem Statement Template

            People love to indulge in various kinds’ food. This is a reason that you find restaurants everywhere. These
            restaurants serve food in many ways like A la-Carte and Buffets in-order to offer a variety to their customers.
            All kinds of Food Outlets prepare food in bulk, as they expect a lot of customers would come to enjoy the
            food every day. For most Food Outlets, at the end of the day, there is a lot of leftover food. This food is a
            waste, as the Food Outlets don’t intend to serve stale food to their customer’s the next day, to maintain their
            brand value.

            So, every day a specific quantity of food is prepared keeping in mind a probable number of expected customers,
            which might be more than the actual number of customers who visit. This leads to a good quantity of food getting
            wasted, which is a loss for the restaurant as they need to dump the food or pass it on free to the NGO’s feeding
            hungry people. Everyday wastage if accounted for the whole year is a big loss for the restaurants.
            Now, we have understood the scenario well. Let us take a deeper look into the problem to find out more about
            various factors around it. Let us fill up the 4Ws problem canvas to find out.


                                                             Who?
                Who are the stakeholders?             • Restaurants offering buffets.
                                                      • Restaurant chefs.

                What do we know about them?           • Restaurants cook food in bulk everyday for their buffet to meet
                                                      their customer needs.
                                                      • They estimate the number of customers that would walk into
                                                      their restaurant everyday.




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