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UNIT-1



                                                      COMMUNICATION SKILLS-I














                             Learning Outcomes




                •  What is Communication?                                 •  Perspectives in Communication
                •  Factors Affecting Perspectives in Communication        •  Effective ways of Communication
                •  Types of Communication                                 •  3P’s of Public Speaking
                •  Writing Skills                                         •  Phrases
                •  What is a Sentence?                                    •  Construction of a Paragraph
                •  Parts of Speech                                        •  Use of Articles
                •  When no Articles are used


            Communication is an age old method to convey any information effectively. In this unit, we will discuss different
            ways of communication which is very useful for a student to learn. If a person has good communication skills, then,
            it becomes easy to convey a message in short and simple sentences. This develops confidence and helps a person
            survive in the vast ocean of Information Technology (IT).


                    What is Communication?

            The word ‘communication’ is derived from the Latin word communicare, meaning “to share”. It is defined as a way of
            conveying a meaningful message from one entity to another in the form of signs, symbols, behaviour using verbal
            and non-verbal skills. It is important that whatever we want to communicate is conveyed effectively.

            Elements of Communication

            Communication is the process of transmission                 Feedback            Sender
            of an appropriate message from a sender to
            a receiver through a transmission channel in
            a proper format. The communication process      Decoding                                  Ideas/Message
            helps in sharing  of  a  common meaning
            between the sender and the receiver. Let us                         Elements of
            study all these elements in detail.                               Communication
               • Sender: Can be any  person, group or  an
              organisation  that  initiates the  process of   Receiver                               Encoding
              communication. The sender’s knowledge,
              experiences and skills influence the quality                   Communication
              of the message.                                                    Channel

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