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l It provides emergency measures for handling cyber security incidents.
l It issues guidelines, advisories, vulnerability notes related to information security practices,
procedures & prevention.
If anyone has been victim of cybercrime, the first step should be to report about the crime to the
cybercrime branch of Law Enforcement Agency (LEA) or to any police station of the locality. Matters of
cyber-crimes are investigated by law enforcement agency after an FIR is lodged. Further, LEA approaches
Indian Computer Emergency Response Team (CERT-In) for getting the information related to technical
analysis like details of emails, sms, Facebook, X (formerly known as Twitter), IP address, URL details etc.
One can get the contact details of Law Enforcement Agency at https://www.infosecawareness.in/cyber-
crime-cells.
Victims of cybercrime can report to CERT-In, if he/she encounters any of the situations given below:
l Attempts (either failed or successful) to gain unauthorised access to a system or data.
l Making changes to system hardware, firmware, or software characteristics without owner’s consent.
l Email related security issues, spamming, mail bombing, malware attack, etc.
How to Report Incidents to CERT-In
l Visit the website www.cert-in.org.in.
l Click on the Incident Reporting link.
l Double click on the Security Incident Reporting Form link & download the incident reporting
form.
l Fill the relevant details in the form and send it to CERT-In through:
Email: incident@cert-in.org.in
Or Fax: +91-11-24368546
Or Post: Indian Computer Emergency Response Team (CERT-In), Ministry of Electronics and
Information Technology, Government of India, Electronics Niketan, 6 CGO Complex, Lodhi Road,
New Delhi 110003, India.
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