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e-Commerce
E-commerce (electronic commerce) refers to the buying and selling of goods and services over the
Internet. It involves a wide range of business activities, including online transactions, digital payments,
and the management of virtual inventories.
E-commerce platforms like Amazon, eBay, and Alibaba enable businesses to reach global customers,
expanding their market reach. It offers benefits such as cost efficiency, convenience, and the ability to
operate 24/7.
E-commerce has transformed traditional business models by allowing transactions to be completed
without the need for physical stores. It also integrates technologies like secure payment gateways,
digital marketing, and customer relationship management tools. The growth of e-commerce is fueled
by advances in technology, improved logistics, and the widespread use of smartphones and the
Internet.
e -Shopping
e-Shopping or online shopping means buying or selling products on the Internet.
In the process of purchasing a product, we visit a shop to look for
the required product and to gather details about its look, quality,
brand, utility, durability, price, etc. Once we are satisfied with the
product, we pay the required amount to the shopkeeper by cash buy now
or by means of cheque and take the goods . buy now
But in online shopping, there is no need to visit a shop; rather,
the buyer simply has to visit the web site of the manufacturer or
the trader of the product; browse the product’s catalog and view buy now
details of the product on the screen of the monitor and after
being satisfied, one can put in purchase orders to the supplier/
manufacturer through e-mail or can upload details in the form
for purchase order in the website of the trader/manufacturer for purchasing the product and can make
the payment through credit card or by e-banking facility.
The buyer mentions his address and the product is delivered afterwards by courier or by other means at
his address. In this way, transaction becomes much easier between a vendor and a customer.
Comparison between e-Shopping and Traditional Shopping
Following are the differences between e-Shopping and traditional shopping:
1. In e-Shopping the customer does not need to go to a shop, so one can save time and energy but in
traditional shopping, the customer needs to go to the shop.
2. In e-Shopping the buyer can browse the websites of different manufacturers or retailers and can
select a product of his choice amongst hundreds of variety of the same product, but in a traditional
shop, buyer can view only a limited variety of product as he may not be able to go to all the
vendors.
3. In e-Shopping the buyer may receive the product in some period of time but in traditional shopping
the buyer receives the delivery of the product instantly.
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