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Benefits of e-Governance
Following are the advantages of e-Governance:
Fast execution of process
Reduced corruption
High transparency
Increased convenience
Reduction in overall cost.
Expanded reach of government
Timely information and instructions to government hierarchy
e-Governance is an integration of services between government-to-customer (G2C), government to
business (G2B), government-to-government (G2G) as well as back office processes and interactions within
the entire government framework. Types of Interactions in e-Governance are:
G2G (Government to Government): e-Governance has helped in timely and proper delivery of
information and instruction to various departments. Exchange of information and services within the
department periphery of the government, is termed as G2G interaction.
G2C (Government to Citizen): The interaction between the government and general public is G2C
interaction. Here an interface is set up between government and citizens, which enables citizens
to access to a wide variety of public services. A citizen applies and seeks service by government.
e-Governance helps him to apply online and in proper format. It helps the government department to
receive requisition in required legitimate format.
G2E (Government to Employees): The government of any country is the biggest employer, so it also
deals with employees on a regular basis as other employers do. ICT helps in storing, diverting and
availing the information between government and employees fast and efficient.
Some of the major e-Governance Projects in India:
Project Name URL
Unique Identification Authority of India (Aadhaar) https://uidai.gov.in
Public Internet Access Programme - CSCs https://csc.gov.in
Digital Locker https://digilocker.gov.in
Income Tax https://incometaxindia.gov.in
Indian Railway Ticket Reservation https://irctc.co.in
National Voters’ Service Portal https://nvsp.in
RTI https://rtionline.gov.in
34 Touchpad Computer Applications-X

