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    21 st
                                                                                                  Century   #Technology Literacy
                                                                                                  Skills
                                                           QUICKBITE: SMART DELIVERY SYSTEM
                                    QuickBite, a food delivery company, receives thousands of orders each day in a busy city.
                                  To improve its service, the company collected data like customer locations, order history,
                              delivery times, restaurant ratings and traffic conditions.

                        The company found that food often arrived late, especially during busy traffic hours (7–9 PM) and in
                        congested areas. By analysing past delivery records and identifying patterns, they created a predictive
                        model to suggest the fastest delivery routes and the best times for assigning drivers. The system also
                        recommended restaurants with shorter preparation times.

                        As a result, QuickBite improved delivery speed by 30%, customer satisfaction went up and fuel costs
                        were reduced by optimising routes.

                        Based on the above case, answer the following questions:
                        1.  What types of data did QuickBite use to improve their service?

                        2.  How did analysing data help QuickBite improve delivery times and customer satisfaction?

                      COMPUTER VISION

                      Computer vision, a domain of AI, enables machines to identify objects, people and patterns. It
                      imitates human vision along with the cognitive ability to interpret visual data. Computer vision
                      allows computers to understand and analyse images and videos.

                                                            Human Vision System

                                                                                            Bow, Apples,
                                                                                              Grapes,
                                                                                              Oranges

                                                         Eye                              Brain
                                        (Sensing device responsible for capturing   (High-resolution sensory input
                                              images of the environment))           of the environment)

                                                          Computer Vision System

                                                                                             Bow, Apples,
                                                                                               Grapes,
                                                                                               Oranges

                                           Input        Sensing device   Interpreting device    Output

                       16        Artificial Intelligence (CT & AI)-VII

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