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21 st
                                                                                              Century   #Technology Literacy
                                                                                              Skills
                                                       QUICKBITE: SMART DELIVERY SYSTEM
                                QuickBite, a food delivery company, receives thousands of orders each day in a busy city.
                              To improve its service, the company collected data like customer locations, order history,
                          delivery times, restaurant ratings and traffic conditions.


                    The company found that food often arrived late, especially during busy traffic hours (7–9 PM) and in
                    congested areas. By analysing past delivery records and identifying patterns, they created a predictive
                    model to suggest the fastest delivery routes and the best times for assigning drivers. The system also
                    recommended restaurants with shorter preparation times.

                    As a result, QuickBite improved delivery speed by 30%, customer satisfaction went up and fuel costs
                    were reduced by optimising routes.

                    Based on the above case, answer the following questions:
                    1.  What types of data did QuickBite use to improve their service?



                    2.  How did analysing data help QuickBite improve delivery times and customer satisfaction?






                  COMPUTER VISION

                  Computer vision, a domain of AI, enables machines to identify objects, people and patterns. It
                  imitates human vision along with the cognitive ability to interpret visual data. Computer vision
                  allows computers to understand and analyse images and videos.



                                                        Human Vision System

                                                                                        Bow, Apples,
                                                                                          Grapes,
                                                                                          Oranges


                                                     Eye                              Brain
                                    (Sensing device responsible for capturing   (High-resolution sensory input
                                          images of the environment))           of the environment)


                                                      Computer Vision System

                                                                                         Bow, Apples,
                                                                                           Grapes,
                                                                                           Oranges

                                       Input        Sensing device   Interpreting device    Output







                   16        Artificial Intelligence (CT & AI)-VII
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