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Century #Communication
experiential learning activity Skills
Divide the class into groups, with each group exploring how AI enhances services, decision-making
and efficiency in a different industry. Each group will present real-life examples of AI applications and
discuss their impact on daily life.
AI IN COMMUNICATION
Communication is an important part of daily life and AI has made it faster, easier and more efficient.
Email services and messaging apps use AI to sort messages, block spam and ensure important
ones aren’t lost. Voice assistants answer questions and send messages. AI-powered translation
tools help people understand different languages, breaking down communication barriers. Virtual
assistants and chatbots provide instant support in customer service, education and healthcare.
AI also enhances online communication by improving sound quality, adding real-time captions
and reducing background noise. Video platforms recommend content based on preferences and
social media suggests posts and ads, improving engagement and user experience.
Faster and Better Information Exchange
Artificial Intelligence enables quick and efficient information sharing worldwide. It enhances sound
and video quality during online meetings, video calls and virtual classes by reducing background
noise, cancelling echo and improving voice clarity. For example, AI helps minimise distractions
like traffic noise in online classes, allowing students to hear their teachers clearly. It also provides
live captions, automatic subtitles and real-time translation, making communication more
accessible. Additionally, AI can summarise long conversations, highlight key points and suggest
smart responses, saving time and improving understanding. These AI-powered features make
communication smoother, more effective and help people stay connected and informed.
AI in Industries 37

