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Page 87 - Cyber Safety C-5
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    Trusted Helpers

                     If you find out that your account has been hacked, you should not try to fix
                     everything on your own. It is important to ask for help from trusted people. You

                     can ask for help from:

                         They can guide you on             Teachers or the school IT            Most websites have a
                        what to do next and help           team can assist you with            support team that can
                        you report the problem.               account problems.               guide you to fix the issue.

                              Parents or                          School IT                        App Support
                              Guardians                         Department                             Team

                                                                                                      21 st
                                              CONTACT FOR ACCOUNT ISSUES                             Century   #Collaboration
                                                                                                      Skills

                     Write the best helper to contact based on different situations.

                     1.   You find your social media account has been sending strange posts to
                        your friends and you are unable to log in.

                     2.   You forgot your password and tried to reset it, but you’re having trouble
                        following the steps and need someone to guide you.
                     3.   You can’t log into your school email account and you received an email

                        saying your password was changed.
                     4.   You receive an alert saying that someone logged into your game account

                        and made in-game purchases you didn’t authorise.
                     5.   You receive an email saying your password has been changed, but you
                        never made the change.

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