Page 87 - Cyber Safety C-5

Trusted Helpers

If you find out that your account has been hacked, you should not try to fix
everything on your own. It is important to ask for help from trusted people. You

can ask for help from:

They can guide you on Teachers or the school IT Most websites have a
what to do next and help team can assist you with support team that can
you report the problem. account problems. guide you to fix the issue.

Parents or School IT App Support
Guardians Department Team

21 st
CONTACT FOR ACCOUNT ISSUES Century #Collaboration
Skills

Write the best helper to contact based on different situations.

1. You find your social media account has been sending strange posts to
your friends and you are unable to log in.

2. You forgot your password and tried to reset it, but you’re having trouble
following the steps and need someone to guide you.
3. You can’t log into your school email account and you received an email

saying your password was changed.
4. You receive an alert saying that someone logged into your game account

and made in-game purchases you didn’t authorise.
5. You receive an email saying your password has been changed, but you
never made the change.

I have Been Hacked! 85