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Page 60 - Cyber Safety C-6
P. 60

    Tech Support Scams

                      In this  type  of scam,  fake  messages  on
                      your  desktop  say  your  computer  has a
                      virus and ask you to call a number. Once
                      you call, the scammers ask for money to
                      repair your system (there is no problem
                      with your system!)  or permission  to
                      access  your system  over the  Internet.

                      Once, you give permission, the scammers
                      can see everything on your computer and
                      even other devices connected to the same
                      network.

                                                                                                 21 st
                                                                                                Century   #Critical Thinking
                                                                                                 Skills
                                                        SPOT THE MISTAKES IN A SCAM
                        Ritika, a Class 6 student from Hyderabad, loved participating in online art contests. One evening,
                        she received an email titled:

                        “Congratulations Ritika! You won the NATIONAL KIDS ART CHAMPIONSHIP! Claim your prize now!”
                        The email looked colourful and professional and even used the contest logo. Without checking the
                        sender’s address, Ritika clicked the link: “www.art-prize-winner-free.in”.

                        Immediately, a download started named “PrizeForm.apk.” Excited and nervous, she opened it.
                        Within minutes, her phone slowed down. Strange pop-ups appeared saying, “Your device has 39
                        viruses! Call this number for help!”

                        Panicking, Ritika dialled the number. A man claiming to be a “Technical Support Officer” asked her
                        to install a “repair app” and grant remote access. Thinking it would fix her phone, she agreed.
                        The next day, her father received bank alerts for multiple failed login attempts. Ritika’s school
                        email was also locked. A cyber expert later confirmed that the downloaded file was malware, the
                        scam pop-up was part of a tech-support scam and the remote-access app allowed a person to
                        steal data.
                        Based on the above case, answer the following questions:

                        1.  Tick ONLY the six mistakes Ritika made.

                           (i)  She clicked the prize email without verifying the sender.

                           (ii)  She checked the link with a link checker before clicking.

                           (iii)  She clicked a suspicious link: www.art-prize-winner-free.in.

                       58   Computer Science - VI

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