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When a stranger keeps messaging you without reason.
When someone sends unsafe links or photos.
When you feel uncomfortable or unsafe in the conversation.
When someone pretends to be someone you know or acts suspiciously.
The Report Button
Reporting is another powerful tool that helps keep online spaces safe. When you report a message,
email or user, the platform reviews the problem and can take action to stop harmful behaviour.
Using the report button helps protect not only you but also others who might face the same issue.
What does reporting a message do?
When you report a message, it:
Sends for Review: Ensures the message is assessed by the platform.
Identifies Harmful Users: Helps in detecting and addressing rule violations.
Enables Account Action: Allows the platform to take necessary steps against unsafe accounts.
Phishing
Report to protect against scams
and identify theft.
When should Abusive Language
I report a Report to prevent harassment and
message? maintain a respectful environment.
Illegal Content
s Report to stop the spread of harmful
or unlawful material.
Always use report button for serious issues like phishing attempts, threats, cyberbullying or illegal
content.
The Mute Button
The mute button is useful when you want fewer interruptions without blocking or reporting
someone. It helps you stay focused while still keeping the chat open. Muting a chat is a gentle way
to manage messages without hurting anyone’s feelings or stopping communication completely.
What does mute do?
Turns off Reduces
Notification distractions
Stops alerts,
Muting a chat keeps messages Muting helps focus
disables message You won’t be during important
alerts activities
disturbed, but
messages remain
Email and Messaging Safety 87

