Page 19 - Design Thinking C11

Advantages of Verbal Communication
Some of the advantages of verbal communication are:
Saves a lot of time and money.
This mode of communication is convenient to use since it is quick in obtaining feedback from receiver.

In case of written communication, the information conveyed can be saved for future use such as for
production of evidence.

Good oratory skills are very useful for persuasion or convincing especially in marketing business.

Disadvantages of Verbal Communication
Some of the disadvantages of verbal communication are:
Verbal Communication becomes very difficult in case of language barrier or noise between sender and
receiver.
In case of oral communication, long messages are difficult to memorise and it might become confusing.
Although written communication may overcome this problem but it might become boring in case of long
piece of text.
It is necessary to think before you speak since words once spoken cannot be taken back. This might hurt
sentiments of others.
Non-Verbal Communication
Non-verbal communication is the transmission of a message without using words. We send signals and
messages to others through our expressions, gestures and body posture.

Communication Skills-III
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