Page 37 - Design Thinking C11

8. One of the significant ways of being is learning to say ‘no’ without upsetting others.
(a) passive (b) assertive

(c) passive-aggressive (d) aggressive
9. Which of these is a sign of good listening skills?
(a) Staring hard (b) Nodding while listening

(c) Furrowed forehead (d) Looking around the room
10. In the sentence “The teenager went indoors”, which of the following is an adverb?
(a) indoors (b) teenager

(c) went (d) The
11. What is the purpose of communication? [NCERT]
(a) Inform (tell someone about something)
(b) Influence (get someone to do something you want)

(c) Share thoughts, ideas, feelings
(d) All of these

12. Which of the following method is used to receive information from the sender? [NCERT]
(a) Listening (b) Speaking
(c) Telling (d) Writing

II. Fill in the blanks.
1. We should use words when we communicate verbally.

2. The purpose of is to share thoughts, feelings and opinions.
3. Your aunt’s children are your .
4. The communication process starts with a .

5. A is a regular and orderly way to perform an activity at a set time.
III. State True or False.
1. Most of our communication is non-verbal.
2. Being aggressive is the most effective communication style.

3. Sometimes, the subject and verb positions in the sentence are swapped to create a closed question.
4. Possessive adverbs can be used to indicate the relationship between people and the
owners of things.
5. An exclamatory sentence is used to express strong emotion.
IV. Match the following:

1. Close-ended questions (a) Builds self-confidence
2. Being assertive (b) Inappropriately honest, blaming, attacking
3. AEIOU Model (c) 7Cs of effective communication

4. Coherent (d) Steps for saying ‘NO’
5. Aggressive behaviour (e) ‘Yes’ or 'No' answers

Communication Skills-III
35