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V. Short answer type questions.
V. 1. Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
1. List the 7Cs of effective communication.
2. (a) Sumi’s big cat had kittens.
2. Identify the noun, adjective, and adverb (if any) in the following sentences.
Noun – Sumi, cat, kittens Adjective – big
(a) Sumi’s big cat had kittens. (b) She had a yellow umbrella.
(b) She had a yellow umbrella. Noun – umbrella, Adjective – yellow
(c) Usha has been seriously injured in a road accident. (c) Usha has been seriously injured in a road accident.
3. List any 3 advantages of being assertive. Noun – Usha, road, Adverb – seriously
4. Change the voice of the following statements: 3. (a) Builds confidence and self-esteem,
(b) Prevents you from doing or saying something that you might later regret,
(a) The police arrested the thief.
(c) Makes you and others feel optimistic.
(b) She has been invited to their party at the mall.
(c) The child recited the poem beautifully. 4. (a) The thief was arrested by the police.
5. What is visual communication? (b) They have invited her to their party at the mall.
(c) The poem was beautifully recited by the child.
VI. Long answer type questions. 5. An important method of communication is visual communication, which involves sending and
1. What are phonetics? Explain in detail. understanding the message through images or pictures alone. The main advantage of this type of
2. What are greetings? Define two types of greetings. communication is that you don't need to know a particular language to understand it. It's simple, easy to
understand.
3. What is verbal communication? Write any three advantages of it.
21 st VI. 1. Phonetics is the study of human sounds and phonology is the systematic classification of sounds in one or
VII. Competency-based question. Century #Collaboration more specific languages. Sounds can be divided into consonants and vowels. The first can be characterized
Skills
Manju is teaching a class of differently abled students. Most have the ability to hear so have no problem by 1) place, 2) mode of pronunciation and 3) voice. The English alphabet has 26 letters from A to Z. However,
understanding what Manju speaks. However, one child recently lost partial hearing capacity due to an accident. each of these letters can be pronounced differently in different words. We write words in English language
Now, he is not fully able to understand/comprehend what Manju speaks and has become withdrawn. What using 26 letters. However, while speaking English, more than 26 sounds are used. For this reason, the
changes would you recommend Manju to make in her teaching? spelling of a word does not always match its pronunciation.
2. There are many ways to greet when you meet someone. Greetings differ when you meet your colleagues
at work or meet friends. Similarly, there are many ways to say goodbye when leaving for the day. Greeting
Answers also depends on who we are talking to and even the time of the day. Overall, greetings help us start a nice
I. 1. (d) Questions whose answers are not limited conversation.
2. (c) Are you dancing? There are two methods of greetings as follows:
3. (a) Formal Formal Greetings: You formally greet someone if you do not know the person. It is used to greet an elderly
4. (d) Email person, or people with whom we have a formal relationship such as a teacher or a client. This is used more
often in schools, colleges, offices, meetings, etc.
5. (c) Aarav ate five burgers
Informal Greetings: Informal greetings are used when you are talking to friends, family or when you know
6. (b) Direct object – chocolate, indirect object – Khushi
the person very well.
7. (d) precious
3. Verbal communication is the exchange of information using words. This is what most people use as a
8. (b) assertive communication method. Verbal communication is important. If you don't use the right words, you'll be
9. (b) Nodding while listening confused and you won't be able to convey your message.
10. (d) The The three advantages of verbal communication are:
11. (d) All of these Saves a lot of time and money.
This mode of communication is convenient to use since it is quick in obtaining feedback from receiver.
12. (a) Listening
In case of written communication, the information conveyed can be saved for future use such as for
II. 1. simple 2. communication 3. cousins 4. sender 5. routine production of evidence.
III. 1. True 2. False 3. True 4. False 5. True VII. Manju should include non-verbal communication too like gestures and sign language.
IV. 1. (e) 2. (a) 3. (d) 4. (c) 5. (b)
Communication Skills-III
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