Page 40 - Design Thinking C11

I. Multiple Choice Questions.
1. You can learn to say NO by using steps of model.
(a) AEIOU (b) Five Factor Unsolved Questions

(c) Smart (d) 3Cs of effective communication
2. The receiver has to extract the meaning from the text, signs or symbols sent by the sender and find out its actual
meaning. This step is called .
(a) Encoding (b) Decoding
(c) Communication (d) Feedback

3. Which of the following is NOT a factor that affects communication?
(a) Experience (b) Working Environment
(c) Food (d) Emotions

4. This type of communication takes place during telephone calls:
(a) Non-verbal communication (b) Written communication
(c) Oral communication (d) Visual communication

5. To communicate well when you speak, you must know how to words correctly.
(a) write (b) gesture
(c) emote (d) pronounce

II. Fill in the blanks.

1. One of the significant ways of being is learning to say ‘no’ without upsetting others.
2. A group of sentences forms a .
3. communication involves sending and receiving messages through images.

4. Questions can be or .
5. adjectives can be used to indicate the relationship between people and the owners of things.

III. State True or False.
1. Staring hard at a person while talking is a positive facial expression.
2. A self-confident person who believes in himself uses positive language, seeks positive results,
and positively respects the opinions of others.
3. An informal greeting is used if you do not know the person.

4. Phonetics is the study of fear.
5. Habits are the practices we follow, especially those that are very difficult to break or give up.

IV. Short answer type questions.
1. Name the four types of sentences giving an example for each.

2. Why do assertive people have more effective communication with others?
3. Differentiate between formal and informal greetings.
4. Explain the 3Ps of public speaking.

5. Name 3 factors that affect communication.

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