Page 189 - Design Thinking C11

9. Affinity Mapping is used to:

(a) Group similar feedback (b) Store data
(c) Write stories (d) Draw shapes
10. A long lunch queue is noticed during observation. This is an example of:
(a) Primary research insight (b) Social media survey

(c) Group activity (d) Fixed schedule

II. Fill in the blanks.
1. Shared spaces help people , and support each other.
2. In an empathy map, the “Said” section records what the user .

3. involves collecting first-hand information from users.
4. helps group similar ideas or feedback to identify key themes.
5. In a collaborative space, people work together towards a .

III. State True or False.
1. Empathy is the last step in the design thinking process.

2. Collaborative design encourages working in isolation.
3. A cluttered school notice board can be a design problem.
4. Primary research includes reading blogs and watching videos.

5. The “Felt” section in the empathy map captures what users might be feeling.
IV. Short answer type questions.

1. Why is empathy important in design thinking?
2. Give an example of primary research in school.

3. What is an empathy map used for?
4. What is the role of observation in empathy?
5. What does the “Felt” section in an empathy map show?
6. Why is designing for co-operation important?

7. Why should you choose a social attribute before designing?
8. What could be the impact of a poorly designed shared space?
9. Explain the value of secondary research during Capstone design project development. [CBSE 2025]

10. Why should we design with empathy instead of just creativity?
V. Long answer type questions.

1. How is secondary research different from primary research?
2. Describe the four social attributes and their role in designing for social spaces.

3. Why is designing with empathy more effective than designing based only on creativity?
4. How does cooperative design help maintain fairness in shared spaces?
5. Why is it important to understand both user emotions and behaviours in a design task?

Design Project: Design for Social Spaces—Through Empathy Building
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