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(b) Subhi went to the garden, and she plucked some flowers.
(c) The house was so beautiful that Dad decided to buy it.

(d) Anjali can stay, or she can leave.
(e) Although it was a sunny day, we did not go for a picnic.

V. Long answer type questions.
1. What are the five phases of active listening?

2. What do you understand by Feedback? Why is it necessary in communication?
3. What is communication? Explain the purpose of sender and receiver in communication.
4. Explain any two factors that influence active listening.
5. What do you understand by object in a sentence? Differentiate between direct and indirect object using
suitable examples.

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VI. Competency-based question. Century #Flexibility
Skills
Misha is working as an assistant to a fashion designer. Her duty is to provide dress materials that her boss requests.
Misha puts her heart and soul into her work seeing to it that her boss gets all quality materials on time. However,
her boss does not give her any feedback and criticizes Misha all the time. As a result, now Misha has become
demotivated. What advice will you give to Misha’s boss.

Answers
I. 1. (d) 2. (b) 3. (a) 4. (c)
5. (c) 6. (b) 7. (d) 8. (c)
9. (a) 10. (b) 11. (b) 12. (d)
II. 1. feedback 2. 15 3. Parts of speech 4. remembering

5. removing distractions
III. 1. False 2. True 3. False 4. False 5. True
IV. 1. A simple sentence is one with only one subject and one predicate or one with only one finite verb. Example:
She loves dancing.
A complex sentence contains at least one independent clause and one dependent clause. Example: Although
it was raining, we decided to go for a walk.
2. • Keep eyes on the speaker
• Nodding, smiling, or leaning slightly forward to demonstrate interest and encouragement
• Raise your hand to ask any question/clarify doubts
3. Eye contact, Gestures, Providing feedback, Avoiding distractions, Clarify and ask questions and provide
thoughtful responses.
4. Active listening allows others to feel more at ease while sharing information with us. It enhances understanding,
builds Stronger Relationships, boosts problem-solving and encourages respect and teamwork.
5. (a) Alisha and Jassi went to the park in the evening. (Simple)
(b) Subhi went to the garden and plucked some flowers. (Compound)

(c) The house was so beautiful that Dad decided to buy it. (Complex)
(d) Anjali can stay or leave. (Compound)
(e) Although it was a sunny day, we did not go for a picnic. (Complex)

Communication Skills-IV
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