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Chatbots
Learning Outcomes
What are Chatbots? Famous Chatbots
Critical Thinking
Information Literacy
Tick ( ) the correct option.
1. Have you ever used a chatbot for assistance or customer service?
Yes No
2. Have you come across automated messaging chatbots on social media platforms?
Yes No
3. Do you believe that chatbots will be useful in the future of healthcare, helping
with appointments and medical questions?
Yes No
4. Do you believe that the way we obtain information and services in the digital era
might be revolutionised by chatbots?
Yes No
Chatbots 115

