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                                                        Chatbots






                   Learning Outcomes


                      What are Chatbots?                            Famous Chatbots


                                                                                        Critical Thinking
                                                                                        Information Literacy
                     Tick ( ) the correct option.
                     1. Have you ever used a chatbot for assistance or customer service?

                       Yes          No
                     2. Have you come across automated messaging chatbots on social media platforms?

                       Yes          No
                     3. Do you believe that chatbots will be useful in the future of healthcare, helping
                       with appointments and medical questions?

                       Yes          No
                     4. Do you believe that the way we obtain information and services in the digital era
                       might be revolutionised by chatbots?

                       Yes          No



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