Page 20 - IT 402 v2.0 class 10
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Verbal Communication Non-Verbal Communication Visual Communication
Verbal Communication
It is one of the usual ways of communication that involves direct interaction and instant response whether it be
oral or written communication. Oral or spoken communication involves face-to-face conversation telephonic
conversation etc. between two or more people. It can be formal or informal. ritten communication includes
expressing views and ideas in textual form. It can be a typed messages in the form of an e-mail SMS or any
other format.
Types of Verbal Communication
There are many types of Verbal Communication:
Interpersonal Communication: his form of communication takes place between two individuals
where one-on-one conversation takes place. For example teacher discussing the activities with the
students.
Written Communication: his form of communication involves letters circulars reports manuals SMS
social media chats etc. For example a arent writing an application e-mail to rincipal.
Small Group Communication: er interaction between more than two people takes place. For example
ach participant can interact in group discussion.
Public Communication: In this type of communication one individual addresses a large gathering. For
example Seminars and ublic Speeches.
Advantages of Verbal Communication
. e can exchange ideas by saying what we want and getting a uick response.
. It enables you to keep changing your interaction as per response of the other person or target audience.
Disadvantages of Verbal Communication
. Sometimes the meaning can be confusing and di cult to understand.
. ords used while speaking may not be appropriate and correct.
Mastering Verbal Communication
ou can enhance and master your verbal communication skills to overcome nervousness by taking care of
following points:
. lways think before you speak.
. e oncise and lear while sharing information.
. Maintain body language eye contact and be confident.
18 Touchpad Information Technology-X

