Page 32 - IT 402 v2.0 class 10
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Clarity: hile communicating one must be clear about the goal of the message and the purpose of
communicating with the audience.
Coherent: ll points of the message should connect to each other and should remain relevant to the main topic.
Complete: The message should be complete and should include all the relevant information.
Courteous: he communication should be honest respectful and friendly.
. hy is feedback important
ns. Feedback is the backbone of the entire process of communication. It is important because:
It shows that the receiver is interactive.
It sustains the communication process.
It is a barometer for measuring the effectiveness of communication.
ositive feedback motivates an individual to do the task even better.
Negative feedback helps improve the task and enhance the performance.
. xplain the types of barrier in communication.
ns. he process of communication has multiple barriers. hey are as follows:
Physical Barrier: his type of barrier refers to the interference to effective communication occurring in the
environment. It can be the distance between people a noisy source near a telephone poor lighting bad health
and other such factors.
Psychological Barrier: This type of barrier in communication distracts the communicator or prevents them
from paying attention to the message. Shrillness of voice anxiety mental fatigue and pre-conceived notions
are some examples of psychological barriers to effective communication.
Linguistic and Cultural Barriers: language is the expression of the thoughts and experiences of people in
terms of their cultural environment. ach ma or region has its own language and culture. ack of knowledge
about the local language and culture can become a limiting factor to effective communication.
Mechanical Barrier: his type of barrier is created by the channel or medium itself. isturbances and
interferences in the channel can prevent the flow of some of the elements of the message from reaching their
destination smoothly.
5. ist the measures to overcome barrier in communication.
ns. he following measures are taken to overcome barriers in communication:
liminating the differences in perception by understanding the mentality of the receiver before presenting
views on a topic
se of simple and clear words to help communicate e ciently
Identifying the source of noise and reducing it or if possible eliminating it
istening attentively to avoid misunderstandings
roper selection of media to ensure that the message caters to the target audience
. rite short notes on:
i. ommunication ii. ecoding Message
iii. Feedback
ns. i. Communication: It refers to the act of transferring information from one place person or group to another
by speaking writing or using other mediums. very communication process involves at least a sender a
message and a recipient.
ii. Decoding Message: onverting an encoded message into an understandable form i.e. the message is converted
from s and s binary form to a language that humans can understand.
iii. Feedback: Feedback is the response of the receiver after perceiving the message. It enables the sender to
evaluate the effectiveness of the message. It is like a backbone to the entire process of communication.
30 Touchpad Information Technology-X

