Page 20 - IT 402 v2.0 class 10
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Verbal Communication             Non-Verbal Communication               Visual Communication


        Verbal Communication
        It is one of the usual ways of communication that involves direct interaction and instant response whether it be
        oral or written communication. Oral or spoken communication involves face-to-face conversation  telephonic
        conversation  etc. between two or more people. It can be formal or informal.  ritten communication includes
        expressing views and ideas in textual form. It can be a typed messages in the form of an e-mail  SMS or any
        other format.

        Types of Verbal Communication

        There are many types of Verbal Communication:
           Interpersonal Communication:   his  form  of  communication  takes  place  between  two  individuals
           where one-on-one conversation takes place. For example    teacher discussing the activities with the
           students.
           Written Communication:  his form of communication involves letters  circulars  reports  manuals  SMS
           social media chats  etc. For example  a  arent writing an application e-mail to  rincipal.

           Small Group Communication:  er interaction between more than two people takes place. For example
            ach participant can interact in group discussion.
           Public Communication: In this type of communication  one individual addresses a large gathering. For
           example  Seminars and  ublic Speeches.

        Advantages of Verbal Communication

         .  e can exchange ideas by saying what we want and getting a  uick response.
         . It enables you to keep changing your interaction as per response of the other person or target audience.

        Disadvantages of Verbal Communication
         . Sometimes the meaning can be confusing and di cult to understand.

         .  ords used while speaking may not be appropriate and correct.

        Mastering Verbal Communication
         ou can enhance and master your verbal communication skills to overcome nervousness by taking care of
        following points:

         .  lways think before you speak.
         .  e  oncise and  lear while sharing information.
         . Maintain body language  eye contact  and be confident.






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