Page 24 - IT 402 v2.0 class 10
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here are some common barriers to effective communication which we must avoid:
. Second guessing the sender: Sometimes the speaker is misunderstood as the audience is in a hurry to finish
the sentence for the speaker. It takes away from the speaker the opportunity to compete his speech.
. Stereotyping: It prevents us from effective listening when we form a mindset about a speaker.
. alo e ect: It is also a form of stereotyping where we make up our mind usually positive about someone
based on only a single characteristic like their mannerisms. s a result we are unable to see any negatives
in this person.
. Gender barrier: It is said that men listen much less than women do. lso those in high position listen less
to those who are lower in hierarchy. Other than this day dreaming fatigue or planning also distract listening.
PRINCIPLES OF EFFECTIVE COMMUNICATION
ommunication is a basic need for human. Some principles must be followed for effective communication
which are:
Clarity in Ideas: It should be clear to the sender what is to be conveyed. he clearer the thought the more
effective is the communication.
Appropriate Language: Ideas should be communicated in a simple and understandable language. echnical
words and word with multiple meanings should be avoided.
Attention: he purpose of communication is that the receiver understands the message and gives feedback.
It is only possible if the message is of the receiver s interest.
Consistency: ommunication should maintain consistency in its ob ectives. here should be similarity in
the flow of information.
Adequacy: he information sent to the receiver should be su cient and complete in every aspect. Incomplete
information is harmful.
Proper Time: he message should reach the receiver whenever it is needed late messages are meaningless
as the utility of communication is reduced.
Feedback: Feedback is essential as the sender gets to know how the message has been interpreted. It
clarifies whether two way exchange is success or not.
Proper Medium: hoosing a proper medium as per re uirement is necessary.
7C’s of Communication
e must follow the s rules of communication which are:
Concise: One should stick to the point and keep it short. uman mind gets fed up of lengthy and repetitive
information. If the message is concise it will grab the audience s attention.
Concrete: he meaning of the message should be strong so that audience understands easily what the
message wants to convey.
Correct: he communication should be error free. One should always convey right things without misleading
the audience.
Clarity: hile communicating be clear about the goal of message. e sure about the purpose of communicating
with the audience.
Coherent: ll points of the message should connect to each other and should be relevant to the main topic.
Complete: he message should be completed and it includes all the relevant information.
22 Touchpad Information Technology-X

