Page 41 - IT 402 v2.0 class 10
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Emotional Intelligence
Emotional intelligence means the ability to identify and manage one’s own emotions as well as the emotions
of others. It includes three skills are as follows:
Emotional awareness: It is the ability to identify and mention one’s own emotions.
Harnessing emotions: It is the ability to harness and apply emotions to tasks like thinking and problem
solving.
Managing emotions: It is the ability to regulate one’s own emotions and also helping others to do the
same.
Some steps to manage emotional intelligence are as follows:
Understand your emotions: Observe your behaviour pattern and list down the things you need to work
on. You can then workout on the things that need improvement.
Rationalise: o not take decisions abruptly but sort out problems and be rational in your thinking.
Practice: o meditation yoga and exercise to keep yourself calm.
SELF-AWARENESS
Self-awareness is the knowledge of knowing about oneself. It denotes better understanding of ourselves
and it enables us to experience ourselves as unique and separate individuals. Self-awareness is about being
honest with oneself.
Self-awareness is mainly of two types:
Internal Self-awareness: It represents how clearly we see our own values, passions, aspirations and reactions
including thoughts, feelings, behaviours, strengths, weaknesses, and their impact on others.
External Self-awareness: It means understanding how other people udge us in terms of values passions
thoughts, behaviours, strengths, and weaknesses. This means how you appear to others and are being
perceived by others.
Knowing Yourself
Understanding who you are, your likes or dislikes, beliefs, values, and opinions can only help in measuring
your strengths and weaknesses.
Finding Strengths
Following are the ways you can find your strengths:
Think of anything that makes you successful most of the times.
Self-Management 39

