Page 19 - IT 402 v2.0 class 10
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Unit-1 Communication Skills-II





                                           COMMUNICATION SKILLS                                            1











             e all need to share our ideas or pass information to different people and interact with them
            with full confidence.   cient communication is the most important aspect while interacting with
            people.

              COMMUNICATION

             ommunication  is  the  process  by  which  two  or  more  people  exchange  ideas   facts   feelings
            information  etc.  about any topic.

             he term  communication  is derived from the  atin word  communicare  which means to share.
             ommunication is effective when the receiver understands what the sender says. It includes all
            procedures by which one mind may affect another or pass information to another. It involves
            not only written and oral speech but also music  pictures  videos  etc.  ommunication skills are
            re uired for effective communication with people in an o ce  customers or public speaking.

































              TYPES OF COMMUNICATION

             orrect methods of communication depend on factors like target audience  cost of channel  type
            of information and priority of messages.  ased on modes of expression  communication can be
            categori ed as verbal  non-verbal and visual communications.



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