Page 32 - IT 402 v2.0 class 10
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  Clarity:   hile  communicating   one  must  be  clear  about  the  goal  of  the  message  and  the  purpose  of
                communicating with the audience.
                 Coherent:  ll points of the message should connect to each other and should remain relevant to the main topic.
                Complete: The message should be complete and should include all the relevant information.
                Courteous:  he communication should be honest  respectful  and friendly.
              .   hy is feedback important

           ns.  Feedback is the backbone of the entire process of communication. It is important because:
                It shows that the receiver is interactive.
                It sustains the communication process.
                It is a barometer for measuring the effectiveness of communication.
                 ositive feedback motivates an individual to do the task even better.
                Negative feedback helps improve the task and enhance the performance.
              .   xplain the types of barrier in communication.
           ns.   he process of communication has multiple barriers.  hey are as follows:
                Physical Barrier:  his type of barrier refers to the interference to effective communication occurring in the
                environment. It can be the distance between people  a noisy source near a telephone  poor lighting  bad health
                and other such factors.
                 Psychological Barrier: This type of barrier in communication distracts the communicator or prevents them
                from paying attention to the message. Shrillness of voice  anxiety  mental fatigue  and pre-conceived notions
                are some examples of psychological barriers to effective communication.
                Linguistic and Cultural Barriers:   language is the expression of the thoughts and experiences of people in
                terms of their cultural environment.  ach ma or region has its own language and culture.  ack of knowledge
                about the local language and culture can become a limiting factor to effective communication.
                 Mechanical  Barrier:   his  type  of  barrier  is  created  by  the  channel  or  medium  itself.   isturbances  and
                interferences in the channel can prevent the flow of some of the elements of the message from reaching their
                destination smoothly.
             5.   ist the measures to overcome barrier in communication.

           ns.   he following measures are taken to overcome barriers in communication:
                 liminating the differences in perception by understanding the mentality of the receiver before presenting
                views on a topic
                 se of simple and clear words to help communicate e ciently
                Identifying the source of noise and reducing it  or if possible  eliminating it
                 istening attentively to avoid misunderstandings
                 roper selection of media to ensure that the message caters to the target audience

              .   rite short notes on:
              i.   ommunication                                 ii.   ecoding Message
              iii. Feedback

           ns.  i.  Communication: It refers to the act of transferring information from one place  person  or group to another
                by speaking  writing  or using other mediums.  very communication process involves  at least  a sender  a
                message  and a recipient.
              ii.   Decoding Message:  onverting an encoded message into an understandable form  i.e.  the message is converted
                from   s and   s  binary form  to a language that humans can understand.
              iii. Feedback: Feedback is the response of the receiver after perceiving the message. It enables the sender to
                evaluate the effectiveness of the message. It is like a backbone to the entire process of communication.


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