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Recap Zone


          Ð Ð Communication is the process of exchanging information or messages between individuals using language, signs, symbols, or
             body language.
          Ð Ð Good listening skills are essential to effective communication.
          Ð Ð Active listening is an art that comprises both a desire to comprehend and an offer of support and empathy to the speaker.
          Ð Ð The five stages of active listening are: Receiving, Understanding, Remembering, Evaluating, and Responding.
          Ð Ð To ensure active listening, follow the ‘RESPECT’ acronym, which stands for Remove, Eye contact, Show, Pay, Empathise, Clarify
             doubts, and Tune.
          Ð Ð Part of speech is the classification of words within a sentence based on their functions.
          Ð Ð A sentence is a group of words that together express a complete idea that has meaning.
          Ð Ð A simple sentence is one that has only one subject and one predicate or has only one finite verb.
          Ð Ð A compound sentence is one that consists of two or more independent clauses, joined by a coordinating conjunction.
          Ð Ð A complex sentence is one that includes at least one dependent clause and one independent clause connected by a subordinating
             conjunction.




        Solved Exercise



                                                         Section A
                                                 (Objective Type Questions)
        A.  Choose the correct option.
           1.  ............................ is the process of exchanging information or messages between individuals using language, signs, symbols,
             or body language.
             i.  Talking                                        ii.  Sharing
             iii. Communication                                 iv.  Feedback
           2.  Who will be able to communicate well with people around the world?
             i.  A person who speaks more than one language     ii.  A person who listens actively
             iii. A person who has self-confidence              iv.  A person who is courteous and polite

           3.  What is essential for effective communication?
             i.  Good sharing skills                            ii.  Good communication skills
             iii. Good responding skills                        iv.  Good listening skills
           4.  ............................ need to be identified and physically removed in order to listen attentively.
             i.  Attention                                      ii.  Distractions
             iii. Communication                                 iv.  Attractions
           5.  What can be positive as well as negative?
             i.  Communication skills                           ii.  Self-confidence
             iii. Feedback                                      iv.  Self-awareness
           6.  ............................ is the ability to share someone’s feelings or experiences by imagining what it would be like to be in that
             person’s situation.
             i.  Sympathy                                       ii.  Empathy
             iii. Politeness                                    iv.  Courteous




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