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2.3 Online sHOPPinG anD Bill Payments
Online shopping is an e-commerce application that allows customers to buy goods over the Internet. There are numerous
websites where customers can shop online. Books, TVs, mobile phones, dresses, shoes, cosmetics, jewellery, and greeting
cards are all available for purchase. The customer can view the displayed goods as well as the product details. The
customer can choose the items they want to buy and add them to their online shopping cart. The goods must be paid for
with a debit or credit card. The goods are then delivered to the customer’s specified address.
2.3.1 Benefits of Online Shopping
Online shopping is useful in many situations. Here, we have discussed some of the situations:
Ð ÐThe customer does not have enough time to go to a store and buy items.
Ð ÐThe store where you will get what you need could be quite far away.
Ð ÐIf there is any overhead when purchasing online, it is significantly less than the cost of going to the store, parking
the car, etc. The product you’re looking for isn’t available in the market.
Ð ÐIf you wish to send a gift to a friend, you can shop online and include the recipient’s address. You save time and
energy by having the product delivered to a friend’s house in another city.
Ð ÐYou are unable to shop during normal business hours. You can purchase online from your office, home, or a friend’s
house at any time. As a result, there are no set shopping hours.
Ð ÐFor the delight of the buyer, online shopping also features bargain offers.
Ð ÐCustomers can rate the products and services available at some online stores. This can be used to determine the
level of service provided by an online store. You can also learn about the item’s popularity before you buy it.
Since online purchases need the use of a credit card or debit card for payment, a user account is necessary. As stated
earlier, the precautions to be taken when doing online shopping are the same as those that must be taken when
making an online reservation.
2.3.2 How it Works
This section provides an overview of how an online shopping site works. This may change between sites and can be
tailored to the needs of individual users. The following are the steps for internet shopping:
Ð ÐOpen the shopping site where you wish to do your online shopping.
Ð ÐYou can simply browse the site if you only want to look at the products and not buy any.
Ð ÐIf you want to buy something, you’ll probably need to create a user account. It needs you to fill out a registration
form with your personal information as well as a user name and password. The user account for a site has to be
created only once. You can simply log in with your username and password the next time. On some shopping sites,
you may be able to make a purchase without creating an account, or you may be able to log in using your Facebook
or Google account. Log in using your user name and password to buy products.
Ð ÐOnline shopping stores give you a shopping cart or basket, in the same way that you have a shopping basket when
you go to a store. You can choose the items you want to purchase and add them to your shopping basket.
Ð ÐAfter you’ve chosen your products, you can see what you’ve chosen as well as the total amount you’ll have to pay.
Ð ÐYou have the option to remove any item from your shopping cart or proceed to payment.
Ð ÐBefore making a payment, review the terms and conditions.
Ð ÐHere are a few examples of internet stores:
Movies, music, games, mobiles, cameras, laptops, healthcare, and personal items, home appliances and
electronics, stationery, perfumes, toys, apparel, shoes, books, cosmetics, and mobiles are all available on Amazon.
eBay is a marketplace where you can buy and sell items such as movies, music, games, mobile phones, cameras,
laptops, healthcare and personal care items, home appliances and electronics, stationery, fragrances, toys,
apparel, shoes, books, cosmetics, and mobile phones.
Flipkart.com, Myntra.com, and Snapdeal.com are some of the other websites.
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