Page 14 - IT_V1.0_Class10
P. 14
E-mail: It is one of the fastest ways of communication that allows us to communicate with one or a group
of people at different locations. It is very flexible and low cost method of communication.
Notices/Posters: It is useful for reaching people quickly and ensuring the message is seen. Often used in
situations where immediate action is required or when the audience might not be regularly checking their
email. For example, ‘Evacuation drill scheduled for 2 PM today,’ or ‘Maintenance work will affect water
supply from 10 AM to 2 PM.’
Business Meetings: Communication during business meetings at an organisation is typically addressed
to a group of people. These communications can relate to various aspects, such as business strategies,
management updates, or organisational decisions. For example, “We will be discussing the new marketing
strategy for the upcoming quarter,” or “Today’s agenda includes the review of last month’s performance
metrics and planning for the next project phase.”
Newsletters: Newsletters play a vital role in communication within an organisation or with its audience.
They provide a consistent way to share updates about the organisation, including new products, services,
or significant changes.
Blog: Blogs allow the sharing of in-depth information, insights, and expertise on various topics, making
them valuable for educating and informing the audience. They encourage interaction through comments
and discussions, fostering a sense of community and engagement among readers.
Social Networks: Social networks facilitate instant communication, allowing users to share information
and updates in real-time. They provide a platform to reach a vast and diverse audience, extending the
organisation’s message to a global scale. They are also used for advertising purposes.
Phone Calls: Phone calls allow for real-time, direct communication, enabling instant feedback and
clarifications. They are good for discussing complex issues that require detailed explanations.
Selecting the correct method of communication depends on factors like the target audience, cost of the
channel, type of information, and priority of messages. The method you select to communicate can impact
your relationships with peers, supervisors, and customers. Therefore, it’s important to spend time carefully
considering all factors to select the most effective methods to support your tasks.
TYPES OF COMMUNICATION
Based on modes of expression, communication can be categorised as verbal, non-verbal and visual
communications.
Verbal Communication Non-Verbal Communication Visual Communication
SESSION 2 Verbal Communication
Verbal communication is the exchange of information through spoken words, involving tone, pitch, and
clarity to convey meaning effectively. It is a key method of expressing thoughts, ideas, and emotions in both
formal and informal settings.
12 Information Technology Play (Ver 1.0)-X

