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E-mail: It is one of the fastest ways of communication that allows us to communicate with one or a group   VERBAL COMMUNICATION
 of people at different locations. It is very flexible and low cost method of communication.
                 It is one of the usual ways of communicating that involves direct interaction and instant response, whether it be
   Notices/Posters: It is useful for reaching people quickly and ensuring the message is seen. Often used in
                 oral or written communication. Oral or spoken communication involves face-to-face conversation, telephonic
 situations where immediate action is required or when the audience might not be regularly checking their
                 conversation, etc., between two or more people. Written communication includes expressing views and ideas
 email. For example, ‘Evacuation drill scheduled for 2 PM today,’ or ‘Maintenance work will affect water
                 in textual form. It can be a typed message in the form of an email, SMS, or any other format.
 supply from 10 AM to 2 PM.’
   Business Meetings: Communication during business meetings at an organisation is typically addressed   Types of Verbal Communication
 to a group of people. These communications can relate to various aspects, such as business strategies,   There are many types of verbal communication:
 management updates, or organisational decisions. For example, “We will be discussing the new marketing
                    Interpersonal Communication: This form of communication takes place
 strategy for the upcoming quarter,” or “Today’s agenda includes the review of last month’s performance
                   between two individuals, where  one-on-one conversation takes place. It
 metrics and planning for the next project phase.”
                   can be formal or informal. For example, a teacher is discussing the activities
   Newsletters: Newsletters play a vital role in communication within an organisation or with its audience.   with a student.
 They provide a consistent way to share updates about the organisation, including new products, services,
 or significant changes.
                                                    Written Communication:  This  form  of  communication  involves  using
   Blog: Blogs allow the sharing of in-depth information, insights, and expertise on various topics, making
                                                 words to write letters, circulars, reports, manuals, SMS, social media chats,
 them valuable for educating and informing the audience. They encourage interaction through comments
                                                 etc. For example, a parent may write an application or email to the principal.
 and discussions, fostering a sense of community and engagement among readers.
   Social Networks: Social networks facilitate instant communication, allowing users to share information
 and updates in real-time. They provide a platform to reach a vast and diverse audience, extending the
 organisation’s message to a global scale. They are also used for advertising purposes.       Small Group Communication: In this type of verbal communication, the
                    interaction between more than two people takes place. For example, each
   Phone Calls:  Phone  calls  allow  for  real-time,  direct  communication,  enabling  instant  feedback  and
                    participant can interact in a group discussion.
 clarifications. They are good for discussing complex issues that require detailed explanations.

 Selecting the correct method of communication depends on factors like the target audience, cost of the
 channel, type of information, and priority of messages. The method you select to communicate can impact
                                                    Public  Communication:  In  this  type  of  communication,  one  individual
 your relationships with peers, supervisors, and customers. Therefore, it’s important to spend time carefully
                                                 addresses a large gathering. For example, a political leader campaigning
 considering all factors to select the most effective methods to support your tasks.
                                                 in a society.
 TYPES OF COMMUNICATION

 Based  on  modes  of  expression,  communication  can  be  categorised  as  verbal,  non-verbal  and  visual
 communications.  Advantages of Verbal Communication
                 Advantages of verbal communication are as follows:
                    It enables you to exchange ideas by saying what we want and getting a quick response.
                    It enables you to keep changing your interaction as per response of the other person or target audience.

                    It enhances communication through body language, facial expressions, and gestures, providing additional
                   context.

 Verbal Communication     Non-Verbal Communication     Visual Communication  Disadvantages of Verbal Communication
                 Disadvantages of verbal communication are as follows:
 SESSION  2  Verbal Communication    Since  verbal  communication  depends  on  written  or  spoken  words,  sometimes  the  meanings  can  be
                   confusing and difficult to understand if the right words are not used.
 Verbal  communication  is  the  exchange  of  information  through  spoken  words,  involving  tone,  pitch,  and     It does not provide a written record, making it difficult to refer back to the details later.
 clarity to convey meaning effectively. It is a key method of expressing thoughts, ideas, and emotions in both     Detailed discussions can be time-consuming.
 formal and informal settings.


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