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E-mail: It is one of the fastest ways of communication that allows us to communicate with one or a group
                 of people at different locations. It is very flexible and low cost method of communication.

                 Notices/Posters: It is useful for reaching people quickly and ensuring the message is seen. Often used in
                 situations where immediate action is required or when the audience might not be regularly checking their
                 email. For example, ‘Evacuation drill scheduled for 2 PM today,’ or ‘Maintenance work will affect water
                 supply from 10 AM to 2 PM.’

                 Business Meetings: Communication during business meetings at an organisation is typically addressed
                 to a group of people. These communications can relate to various aspects, such as business strategies,
                 management updates, or organisational decisions. For example, “We will be discussing the new marketing
                 strategy for the upcoming quarter,” or “Today’s agenda includes the review of last month’s performance
                 metrics and planning for the next project phase.”
                 Newsletters: Newsletters play a vital role in communication within an organisation or with its audience.
                 They provide a consistent way to share updates about the organisation, including new products, services,
                 or significant changes.

                 Blog: Blogs allow the sharing of in-depth information, insights, and expertise on various topics, making
                 them valuable for educating and informing the audience. They encourage interaction through comments
                 and discussions, fostering a sense of community and engagement among readers.

                 Social Networks: Social networks facilitate instant communication, allowing users to share information
                 and updates in real-time. They provide a platform to reach a vast and diverse audience, extending the
                 organisation’s message to a global scale. They are also used for advertising purposes.
                 Phone Calls:  Phone  calls  allow  for  real-time,  direct  communication,  enabling  instant  feedback  and
                 clarifications. They are good for discussing complex issues that require detailed explanations.

              Selecting the correct method of communication depends on factors like the target audience, cost of the
              channel, type of information, and priority of messages. The method you select to communicate can impact
              your relationships with peers, supervisors, and customers. Therefore, it’s important to spend time carefully
              considering all factors to select the most effective methods to support your tasks.


                 TYPES OF COMMUNICATION

              Based  on  modes  of  expression,  communication  can  be  categorised  as  verbal,  non-verbal  and  visual
              communications.












                 Verbal Communication                Non-Verbal Communication                 Visual Communication


               SESSION             2   Verbal Communication


              Verbal  communication  is  the  exchange  of  information  through  spoken  words,  involving  tone,  pitch,  and
              clarity to convey meaning effectively. It is a key method of expressing thoughts, ideas, and emotions in both
              formal and informal settings.



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