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Handling Accidents and Emergency
When an accident or emergency occurs, it's important to act quickly and
PRIMARY
HEALTHCARE
follow the required requisite protocols: HOSPITAL MEDICINE
� Immediate response: Call for help immediately—whether it's an ! SOS SAFETY
ambulance (102), police (100), fire department (101), or any necessary INCIDENT HELPING
assistance—to minimise damage and ensure swift aid. EMERGENCY
AMBULANCE
� Provide first aid: Administer first aid promptly to anyone injured
EXIT FIRE
in the accident. This includes basic medical care like CPR, wound
SITUATION
treatment, or stabilising someone in distress. PERSON SAFETY DAMAGE
� Follow standard procedures: Adhere to your workplace's Standard DANGER
Operating Procedures (SOPs) for managing accidents. These
protocols outline what actions to take and whom to contact during emergencies.
� Assess risks: Conduct a quick assessment of the situation to identify ongoing hazards or risks to others.
Ensure the area is safe for responders and bystanders.
� Train employees: Regularly educate your team on emergency response procedures and basic first aid
techniques. Make sure everyone understands their roles and responsibilities in such situations.
� Inform your Supervisor: Share details about the probable cause of the accident and provide a clear
description of the injury. Emphasise any immediate safety concerns that need urgent attention.
� Assist your Supervisor: Work with your supervisor to identify the exact cause of the accident. Gather
evidence, such as witness statements or equipment inspections, to support the investigation.
� Contribute to Prevention: Assist your supervisor in taking steps to avoid similar accidents in the future.
Suggest potential improvements to workplace safety protocols.
� Maintain safety equipment: Keep essential safety equipment such as fire extinguishers, first aid kits, and
emergency alarms easily accessible and in good working condition.
� Clear communication: Maintain open communication with emergency responders, employees, and
anyone affected by the incident. Provide updates as the situation unfolds.
� Document and learn: After the incident, document what happened, the actions taken, and any lessons
learned. Use this information to improve your workplace's emergency preparedness and response.
� Safety measures: Implement safety measures like keeping workplaces clean and free of hazards to
prevent slips, trips, and falls. Install safety alarms and other preventive measures to reduce workplace
accidents. Proper signage can help avoid workplace accidents.
� Vigilance and reporting: Stay vigilant for any suspicious activities or potential risks in the workplace.
Encourage employees to report any safety concerns promptly.
� Emergency drills: Conduct periodic emergency drills seriously to familiarise employees with emergency
procedures and ensure that they can respond effectively during actual emergencies.
Do you know?
Emergency Response Support System (ERSS) is a Pan-India single number (112) based emergency
response system for citizens in emergencies.
300 Information Technology Play (Ver 1.0)-X

