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Verbal  communication  involves  both  oral  (spoken)  and  written  forms  to  exchange  ideas  and
                   information.
                    Visual Communication uses images, signs, and symbols (like traffic signs) to communicate ideas,
                   transcending language barriers.
                    The communication cycle includes the sender, encoding, channel, decoding, receiver, and feedback,
                   which helps evaluate the effectiveness of the message.
                    Feedback can be descriptive, specific, general, positive, negative, or absent, each playing a role in the
                   communication process.
                    Effective communication requires being Clear, Concise, Concrete, Correct, Coherent, Complete, and
                   Courteous.
                    Starting each sentence with a capital letter is important in writing and grammar.
                    Proper punctuation is essential for clarity and meaning in writing.

                    Parts of speech, like nouns, pronouns and adverbs, help structure sentences and convey meaning.
                    Prepositions, conjunctions, interjections, and articles help connect and clarify sentence components.
                    Use “a” or “an” for singular, countable nouns, and “the” for specific or previously mentioned nouns.
                    A sentence is a group of words that expresses a complete thought, including a subject, verb, and
                   sometimes an object.
                    In active voice, the subject performs the action, while in passive voice, the subject receives the action.

                    Sentences can be declarative (states facts), imperative (commands), interrogative (asks questions), or
                   exclamatory (expresses emotions).
                    A phrase is a group of words that doesn’t contain both a subject and a verb, and cannot stand alone
                   as a complete thought.


                                                          Exercise


                                                 Section A (Objective Type Questions)
              A.   Multiple choice questions.
                  1.  Which of the following is/are important parts of communications skills?
                    i. Transmitting        ii.  Listening            iii.  Feedback               iv.  All of these

                  2.  You need to apply for leave at work. Which method of communication will you use?   [CBSE Handbook]
                    i. e-mail              ii.  Poster               iii.  Newsletter             iv.  Blog
                  3.  Which of the following types of communication are written communication?
                    i. Non-verbal          ii.  Verbal               iii.  Visual                 iv.  None of these

                  4.  What are the types of words we should use for verbal communication?              [CBSE Handbook]
                    i. Acronyms            ii.  Simple               iii.  Technical              iv.  Jargons
                  5.  What can raising a thumb in non-verbal communication indicate?

                    i. Confusion           ii.  Appreciation         iii.  Disagreement           iv.  Sadness
                  6.  Which of the following is not an element of communication within the communication cycle?
                    i. Channel             ii.  Receiver             iii.  Sender                 iv.  Time

                  7.  A person is not willing to talk or express their feelings and views. Which kind of barrier is this?
                    i. Organisational Barrier   ii.  Cultural Barrier   iii.  Interpersonal Barrier   iv.  Physical Barrier



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