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Unit
                1         COMMUNICATION SKILLS-II











                  SESSION            1   Methods of Communication

                 Nowadays, communication skills are one of the most important aspects of getting a job or doing business.
                 As a student, it doesn’t matter  which language  you learned,  but it is  essential that  you can read,  write,
                 speak, and listen effectively to communicate well. You must have a strong command over the language to
                 represent yourself in front of others. Learning more than one language can enhance your ability to connect
                 with people globally. Learning English, in particular, can facilitate communication with others who speak
                 English in addition to your native language. The mother tongue is the language you have been familiar with
                 since birth.

                 In this unit, you will learn the basics of communication skills.

                   COMMUNICATION

                 Communication is the process by which two or more people exchange ideas, facts, feelings, information, etc.,
                 about any topic. Communication is a two-way process.

                 The term ‘communication’ is derived from the Latin word ‘commūnicāre’ which means ‘to share‘. Communication
                 is effective when the receiver understands what the sender says. It includes all procedures by which one mind
                 may affect another or pass information to another. It involves not only written and oral speech but also music,
                 pictures, videos, etc. Communication skills are one of the most important life skills. Communication skills are
                 required for effective communication with people in an office, customers, or public speaking.

                 Communication has three important parts:
                 1. Transmitting: The sender transmits the message through one medium or another.
                 2. Listening: The receiver listens or understands the message.

                 3. Feedback: The receiver conveys their understanding of the message to the sender in the form of feedback
                   to complete the communication cycle.

                 Methods of Communication
                 Today, there are various methods of communication that we continually rely on to convey messages. They
                 ensure that messages are conveyed clearly, reducing misunderstandings and misinterpretations.

                 Some common communication methods include:

                    Face-to-face Informal Communication: It is also referred to as in-person communication. It is the most
                   effective way to communicate, as the message is understood clearly and quickly by the recipient. This
                   method enhances communication effectiveness due to the visibility of body language.






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