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Unit-4 MAINTAIN HEALTHY, SAFE AND SECURE WORKING ENVIRONMENT
15 PREVENT ACCIDENTS AND
EMERGENCIES
Accidents and emergencies are unexpected events that can cause harm to people, property, or the
environment. It is important to understand how to identify, respond to, and manage these situations
effectively. This chapter covers types of accidents, emergency protocols, first aid, and safety measures to
ensure a safe environment and minimise risks.
ACCIDENTS AND EMERGENCIES
Accident can be defined as an unfortunate, unexpected and unforeseen incident that may cause injury or
damage. It is unintentional event with undesirable consequences that can be mild, severe or devastating.
Accidents lead to injuries that may vary from minor ache to death or severe emergency. An accident can also
result in loss of property, damage to environment, etc.
Emergency is a non-visualised situation that needs immediate attention and seeks priority over anything. It
might pose a risk to life, peace, property, health, and it needs organised intervention to prevent hazards and
devastating consequences.
Every organisation has established procedures and practices for managing and reporting accidents, as well as
responding to emergencies. While many of these procedures are standardised across the industry, some may
be tailored to suit specific types of businesses within the sector. For instance, protocols for addressing slip
or fall accidents are generally consistent across industries. It’s important to be familiar with both the general
industry standards and the specific protocols relevant to your organisation.
The following are some of the guidelines for identifying and reporting an accident or emergency:
� Identifying and responding to accidents and emergencies: Understand the definition of emergencies
and accidents within your organisation based on its policies and guidelines.
� Prompt and appropriate assistance: In an organisation, responding promptly and appropriately to
accidents and emergencies is critical. Follow established procedures for each type of incident, acting
quickly to provide necessary help and support as per organisational policies. Avoid acting beyond your
role or the prescribed guidelines, ensuring decisions are made by trained professionals when necessary.
This approach helps maintain safety, prevent further injury, and ensures a coordinated response that
adheres to company protocols.
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