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Emotional Intelligence
Emotional intelligence, often referred to as EQ, is the skill of understanding, using, and managing emotions
effectively. It helps individuals relieve stress, communicate well, empathise with others, and handle challenges
and conflicts calmly. It involves being aware of and naming your own emotions, using them to think and solve
problems effectively, and regulating emotions to maintain emotional balance. It also includes helping others
manage their emotions positively, contributing to better interpersonal relationships and overall well-being.
It plays a crucial role in personal growth and success, encompassing three key skills in various aspects of life:
Emotional Awareness: Recognising and naming your own emotions helps you understand yourself better
and how you react to different situations.
Harnessing Emotions: Using emotions like motivation or excitement to think clearly and solve problems
more effectively.
Managing Emotions: Controlling your feelings and helping others do the same builds emotional stability
and strengthens relationships, making teamwork smoother.
Here are effective steps to enhance your emotional intelligence:
Understand your Emotions: Take time to observe your emotions and behaviours objectively. Note areas
where you can improve.
Rational Thinking: Avoid making impulsive decisions. Take the time to think through situations rationally,
considering both emotions and logic.
Practicing Calmness: Incorporate mindfulness practices such as meditation and yoga into your daily
routine. These techniques can help you stay calm and centred amidst challenges.
Let us understand this with the help of example given below:
Imagine Seema and her colleague, Rohit, are competing for a promotion at work. Both have been working hard
and preparing diligently for the opportunity. When the decision is announced, Rohit is selected for the promotion.
Seema feels disappointed, and initially finds herself on the verge of expressing frustration and resentment.
If Seema is emotionally intelligent, she would manage her disappointment calmly and professionally. She
might congratulate Rohit sincerely, acknowledge her own emotions privately, and then focus on discussing
feedback with her manager to understand how she can improve for future opportunities. By maintaining
composure and resilience, Seema enhances her professional relationships and increases her chances of future
success. Emotional intelligence not only helps in managing setbacks but also fosters a positive and supportive
work environment.
SESSION 2 Self-Awareness—Strength and Weakness Analysis
Self-awareness is the knowledge of knowing about oneself. It denotes a better understanding of ourselves,
and it enables us to experience ourselves as unique and separate individuals. Self-awareness is about being
honest with oneself. This awareness goes beyond surface-level observations; it requires introspection and a
willingness to explore one’s motivations, strengths, weaknesses, and values. By cultivating self-awareness,
individuals gain insight into how their actions impact themselves and others, allowing for more deliberate
decision-making and effective communication.
SELF-AWARENESS: STRENGTH AND WEAKNESS ANALYSIS
Self-awareness fosters authenticity and alignment with personal values, promoting a sense of integrity and
fulfilment in both personal and professional endeavours.
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