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Types of Non-verbal Communication
Non-verbal Communication Exchanging information without words
Hand movements (gestures) Raising a hand to greet
and body language Pointing your finger in anger
Expressions Smiling to show happiness
Making a sad face when you
are upset
Types of Non-Verbal Communication
Let us now learn about various types of Non-Verbal Communication.
Type What does it imply? How to effectively use non-verbal
communication?
Facial Expression It shows the feeling of a person. For Keep your face relaxed.
example, we smile to express our Match your facial expression with
happiness. your words.
Nod while listening.
Gestures or Body It is the movement the of body, hands Avoid pointing at people with your
Language or head to express an idea or meaning. finger.
Don’t stand with hands crossed.
Pay attention to the speaker.
Posture It shows your confidence and feelings. Always keep your body straight.
While standing, keep hands by your
side and stay relaxed.
Touch It includes shaking hands and patting Shake hands confidently.
on the back. For example, a firm Avoid using other touch gestures
handshake shows confidence. such as scratching or rubbing.
Space A proper distance should be maintained Maintaining a proper distance may
while talking to a person, it generally vary from person to person, whether
depends on your closeness and your meeting is formal or informal.
intimacy with that person.
Eye Contact It is the act of looking directly into Make eye contact while speaking and
someone’s eyes to convey engagement listening to indicate interest.
and attention. Avoid staring; blink naturally to keep
it comfortable.
Use eye contact to connect with your
audience during presentations.
Paralanguage It is the tone of our voice, volume and Maintain a proper pace, proper tone
speed, which makes a difference in and volume while speaking.
communication.
16 Information Technology Play (Ver 1.0)-IX

