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Unit
3 ICT SKILLS-I
SESSION 1 Introduction to ICT
Information and Communication Technology (ICT) refers to a broad range of tools and technologies that
help us gather, store, process, and share information electronically. “Information” refers to processed data
generated by computers, and “communication” involves how knowledge and information are exchanged. ICT
encompasses various tools used to create, share, store, and manage information efficiently, significantly
enhancing our ability to communicate and share information through methods like broadcast media, networks,
telephone lines, and wireless signals.
In digital technology, information is encoded into a code using zeros and ones, known as binary. Each “bit”
of this code represents a piece of data that computers use for processing
and storing information effectively. In contrast, analogue technology uses
varying electric signals to transmit information.
UNESCO defines informatics as the study of designing, building, evaluating,
and managing information systems. This includes everything from the
physical components of computers to software programs like apps. It
also explores how people and organisations utilise these technologies.
Informatics investigates the impact of these advancements on industries,
businesses, governments, and society as a whole, shaping our modern world.
ROLE AND IMPORTANCE OF ICT
In today’s interconnected world, ICT is pivotal for managing digital data, encompassing its creation, storage,
retrieval, and transmission. These technologies are essential across all sectors of society, enhancing efficiency
and accessibility in various facets of daily life. The convergence of different technologies within ICT benefits
academic institutions, healthcare facilities, businesses, and government agencies alike, expanding their
capabilities and resources. Basic ICT skills are essential for everyone:
Proficiency in operating computers is fundamental, enabling individuals to navigate software, manage files,
and utilise various applications effectively.
Familiarity with the Internet is crucial for browsing, researching, storing, and sharing information. It allows
users to access a vast reservoir of knowledge, connect globally, and engage with online resources efficiently.
ICT At Workplace
ICT in the workplace refers to the use of technology tools and systems to improve how businesses operate
and communicate. In today’s workplaces, ICT plays a crucial role in enhancing productivity, collaboration, and
efficiency.
ICT Skills-I 41

