Page 29 - IT_Play_V1.0 Class9
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Exercise
Section A (Objective Type Questions)
A. Multiple choice questions.
1. What is the process called when a receiver communicates his/her response back to the sender?
i. Encoding ii. Decoding
iii. Feedback iv. Communication Channel
2. Which of the following is crucial for delivering a successful public speech?
i. Ignoring feedback ii. Confidence iii. Fear iv. Laziness
3. Sometimes ........................... communication is difficult to understand.
i. non-verbal ii. verbal iii. visual iv. written
4. Which of the following is used for effective non-verbal communication?
i. Avoid pointing at people with your finger ii. Shake hands confidently
iii. Maintain a proper distance iv. All of these
5. Which punctuation mark is used at the end of a question?
i. Comma ii. Full stop iii. Question Mark iv. Colon
6. What does an indirect object answer?
i. What ii. Where iii. To whom or for whom iv. How
7. What type of sound is represented by the letter “b” in the word “book”?
i. Vowel ii. Diphthong iii. Consonant iv. Silent
8. What is the primary purpose of a greeting?
i. To exchange information ii. To start a conversation iii. To say goodbye iv. To make a request
9. What would be an appropriate reply to “Hello, Sir. How are you today?”
i. I’m well, thank you. How about you? ii. Hey, how’s it going?
iii. Hi there! iv. I’m good, and you?
10. What does the “5W+1H” method stand for?
i. Who, Where, When, What, Why, How ii. When, Where, Why, Whom, What, How
iii. Why, Where, When, How, Which iv. Who, What, How, Why, Whom, Where
11. Which type of question can be answered with a simple “yes” or “no”?
i. Open-ended ii. Close-ended iii. Descriptive iv. Analytical
B. Fill in the blanks.
1. ........................... is the process by which the receiver interprets and understands the encoded message.
2. The person who initiates the communication is called the ............................
3. ........................... can show a person’s emotions and feelings without using words.
4. ........................... are movements of the body or hands used to express an idea or meaning.
5. A ........................... sound is any sound that is neither a vowel nor a diphthong.
6. In the word “school,” the “oo” is a ........................... sound.
C. State whether the following statements are true or false:
1. Verbal communication includes both oral (spoken) and written methods. ...................
2. Written communication can include e-mails, SMS, and other formats like photos and videos. ...................
3. Pronoun adds meaning to verbs or adjectives. ...................
4. Preposition connects one word with another word to show the relation. ...................
Communication Skills-I 27

