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Framing Open-ended Questions

              Open-ended questions use question words such as What, Why, Who, How, When, and Where. These questions
              require more detailed responses and provide more comprehensive information.
               Question Word              Usage                       Example                        Answer
               What              To ask about a thing,     What did you eat for dinner?    I had pasta and salad.
                                 action, or idea
               Why               To inquire about reasons  Why are you late?               I missed the bus.
                                 or causes
               How               To ask about the method  How did you solve the            I used a step-by-step
                                 or process                problem?                        approach.
               Who               To ask about a person     Who is your favourite author?   My favourite author is J.K.
                                                                                           Rowling.
               When              To ask about time         When will the meeting start?    The meeting starts at 3 PM.

               Where             To ask about a place      Where did you go on vacation? I went to Bali.



                  Recap Zone

                   Communication  is  an  important  tool  that  lets  us  share  our  thoughts,  emotions  and  ideas  in  an
                   understandable, clear and efficient way.
                   Communication involves a two-way exchange of information, i.e., giving and receiving information.
                   7  Cs  of  effective  communication  are  Clear,  Concise,  Concrete,  Correct,  Coherent,  Complete,  and
                   Courteous.
                   Perspective means having a predetermined idea about someone, in terms of behaviour.
                   Verbal communication refers to the transmission of messages through spoken words.
                   Verbal communication provides instant feedback, resolves issues, fosters teamwork, and strengthens
                   relationships.
                   Public speaking involves addressing a live audience formally, whether it’s giving a speech on stage or
                   lecturing in a classroom.
                   Non-verbal communication includes facial expressions, gestures, posture, touch, space, eye contact,
                   and paralanguage, each conveying feelings and ideas effectively when used appropriately.
                   A group of words that does not convey a complete idea is called a phrase.
                   A sentence always starts with a capital letter and ends with a full stop, question mark, or exclamation
                   mark.
                   The word “MINTS” can help you remember the capitalisation rules.
                   The construction of a basic sentence uses elements, such as Subject, Verb and Object.
                   The sentences used in writing a paragraph contribute to convey a common idea, as each sentence is
                   framed according to the topic.
                   English words are made up of three basic types of sounds: Vowels, Diphthongs (combination sounds
                   of two vowels), Consonants.
                   When starting a conversation, we use specific words and phrases known as greetings.
                   Introductions are used to share information about ourselves or others to those who are unfamiliar.
                   To ensure you have comprehensive information, use the “5W+1H” method. This approach helps you
                   cover all aspects of a situation by asking specific types of questions.







                 26     Information Technology Play (Ver 1.0)-IX
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