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Unit
                          COMMUNICATION SKILLS-ITION SKILLS-I
                1         C  OMMUNICA










                 SESSION             1   Introduction to Communication


                 Expression is a fundamental characteristic that differentiates living things from non-living things. All living

                 beings  need  to  express  themselves  to  fulfill  the  basic  needs  of  life.  Humans,  in  particular,  have  a  highly
                 advanced ability to express themselves. They utilise various methods of expression, with language being
                 the most important tool for communication. This advanced capability allows humans to convey complex
                 thoughts, emotions, and needs effectively.

                 The word ‘Communication’ comes from the Latin word ‘Communicare’ which means ‘to share’.
                 We perform various activities in our daily lives in which we share or exchange our thoughts, ideas, information,
                 knowledge, etc. In simple words, communication is a process by which we can express our views, emotions,

                 information and ideas. It is a way of transferring our messages to another person or to a group. “Communication
                 is the sharing of information, facts, ideas, opinions or emotions between two or more individuals”.

                   IMPORTANCE OF COMMUNICATION

                 Communication is an important tool that lets us share our thoughts, emotions and ideas in an understandable,
                 clear and efficient way. It helps us to inform, share knowledge, express feelings and influence others.

                 Humans’ ability to communicate (through a language) has provided great benefits in the all-round development
                 of mankind. A simple conversation might be considered a mere transfer of information, but an influencing
                 conversation can help you in achieving your academic or your career goals and help in developing your
                 relationships. Hence, there is a difference between ‘to inform’ about something and ‘to influence’ about
                 something. Communication skills are required to:

                    Inform: Sharing of facts and information with others. For example, sharing details about a project deadline
                   with a colleague.

                    Influence: Counselling, negotiating or simply talking to someone to help reduce the stress can make a
                   change in other person’s outlook. For example, persuading a colleague to adopt a new work strategy or
                   encouraging a friend to pursue a healthier lifestyle.
                    Express Feelings: Talking and expressing your feelings is considered a healthy way to interact with family
                   and friends. For example, discussing your enthusiasm about starting a new job or sharing your concerns

                   with your friends and family.








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