Page 30 - TP_iPlus_V2.1_Class5
P. 30
Operation Support System is mainly used by e-commerce platforms like Amazon,
Flipkart, etc. It includes the following managements:
• Service delivery • Customer care
• Stock management • Transaction management
The most popular Operation Support Systems are Oracle OSS, IBM OSS, NetCracker
OSS and Huawei OSS.
To Sum Up
A computer system is a collection of hardware and software components,
designed to provide an effective tool for computation.
A computer needs instructions to do anything. These step-wise instructions are
called software.
The operating system serves as an interface between the user and the hardware.
A language translator helps the computer understand and convert instructions
from programming languages into machine language, which the computer
can run.
Backup Utility is used to create copies of important files so you have them in
case of an emergency.
The software that are designed to perform some specific type of jobs on a
computer are called application software.
System software is pre-installed while users can install and uninstall the
application software as per need.
Operation Support System is used by Telecommunication Service Providers
(TSP) for monitoring, controlling, analysing and managing a computer or
telephone network system.
Exercise
Section A (Objective)
A. Tick ( ) the correct option.
1. What is software?
a. Physical components of a computer
b. Instructions that control the computer
c. Both a and b
d. None of the above
28
iPlus (Ver. 2.1)-V

