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                     85% of customer service interactions were responded to by chatbots.        FACT




            IBM Watson: IBM Watson can compose music, play chess, and even cook food.


























                   Hashtag

                 #Instructions: Information about how something should be done or operated.
                 #Technology: Application of scientific knowledge for practical purposes






                  REVISIT



              ▶  Artificial Intelligence is the ability of a computer to think and learn.
              ▶  The goal of this technology is to mimic human-like behaviour

              ▶  Examples of AI around us: Self-driving cars, Siri or Alexa, AlphaGo, Amazon
                 Echo, and IBM Watson.






                                                ASSESS YOURSELF



            1.  Tick ( ) the correct option.

                a.   Which of the following is a home controlled chatbot device that responds to
                    humans?

                    (i)  Self-driving cars         (ii)  Siri                        (iii)  Amazon Echo



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